Job Description  

Business Operations is a cross-functional team working across the global organization by partnering with senior leadership to ensure efficiency and alignment. The Business Operations Manager will assist with streamlining processes and workflows, analyze data, spot trends, and set the operational rhythm for the teams. 

Responsibilities Include: 

Manage team coordination across a senior leader's business line​. 

Manage the monitoring and improving of daily and recurring functions, efficiencies, and productivity across the organization​. 

Build and verify efficient processes that meet Tricentis business needs for operational excellence​. 

Help establish, measure, and monitor operational KPIs, conduct assessments, and facilitate the improvements needed. ​ 

Aid in creating alignment and synergy to ensure department-level success is contributing to the larger organization-wide goals. 

Qualifications:

Must have: 

Strong communication skills to effectively liaise with both senior and operational staff; excellent interpersonal and organizational skills​. 

Ability to independently problem-solve; Assess data and information to identify problems and inefficiencies within their department. 

Ability to collaborate and support team members in a matrixed environment; ability to work independently and in a team setting​. 

Ability to streamline processes and workflows and ensure efficient task management. ​ 

Ability to inspire and guide toward common goals; can motivate teams to achieve the desired outcomes​. 

Ability to navigate culture and politics across multiple functions​. 

Ability to work well under pressure; adaptable to change and evolving environments. 

Desired Skills: 

2-5 years relevant experience.   

Proficient in MS Office Suite, O365 

Bachelor’s degree or equivalent combination of education and experience.