Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

Competitive Salary packages and performance bonuses

Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)

Retirement savings benefit

Rewarding culture that values wellness and well-being

Performance Bonus

Global network of industry experts

Extensive training resources
 

Job Description:

We’re looking for a Business Process Associate (Mandarin) to join our team at MBPS. In this role, you are responsible for handling transaction volumes for New Business, Policy Maintenance, Claims, and Underwriting Documents.

Have the skills and knowledge for the job? Learn more about the opening below!
 

Key Responsibilities:

​Process indexing and data entry of transactions with utmost attention to quality and quantity.

Process and capture information to system according to established methods and procedures

Perform thorough checking for every case and eliminate errors

​Qualifications:

Bachelor's Degree Graduate

Fresh Graduates are welcome to apply without work experience

⁠Intermediate proficiency in Mandarin is required, in both reading and writing.
 

Minimum Skills to Hire/Must Haves:

Good written and verbal communication skills.

Proficiency in Microsoft Office applications (Word, PowerPoint, Excel)

Strong analytical and problem-solving skills.

Excellent typing skills

Accuracy and keen attention to details
 

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement