About the job

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU – people with an entrepreneurial spirit who want to make a difference in this world.

Cognizant is one of the world's leading technology services companies, transforming clients' business, operating and technology models for the new era. Headquartered in the U.S., Cognizant is ranked 185 on the fortune 500 and is consistently listed among the most admired companies in the world.

With over 355,000 employees worldwide, Cognizant is one of the top performing and fastest growing companies in the world. Cognizant UK&I has offices in London, Glasgow, Aberdeen and Dublin. We provide consulting, engineering, technology and outsourcing solutions and services with combined onshore and offshore teams.

At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. And this is your chance to be part of the success story: we are looking for Business Process Consultant into our Process transformation Consulting Practice, which is part of Cognizant’s Global Intuitive Operations & Automation Business Unit.

Your team

Cognizant’s Intuitive Operations & Automation (IO&A) practice is one of Cognizant’s highest growth practices. To accelerate this growth even further, IO&As is rapidly growing into all industries and markets globally. One of IO&A strategic growth markets is UKI, and we are looking for a highly accomplished, results-driven and versatile individual to join our Consulting (sub) Practice.

Your role

The role will be instrumental in building a capability focused on digital business processes, advising on business strategies, operational improvements, and technological innovations. This role requires expertise in digital transformation in Energy and Utilities focussed on Operations, Customer strategies and business process automation requiring a good understanding of the Energy and Utilities industry. They will need to identify opportunities to leverage automation technologies to streamline operations, reduce costs, and improve delivery.

Key Responsibilities:

Develop and drive a Digital business process capability and Centre of Excellence (CoE) leveraging digital solutions to create truly personalised and seamless customer experience solutions. Collaborate with consulting and automation advisory team to develop and implement automation strategies that align with their business goals and operational needs. Collaborate with industry leaders as well as senior client and internal stakeholders to develop practice capabilities and contributing to growth of the practice. Ability to develop and undertake Digital process experience improvements with hands on experience of Energy & utilities industry. Provide expert guidance on the adoption of AI, machine learning, and other emerging technologies to enhance experience and operational efficiency in digital business and operational processes. Ability to lead and undertake analysis of current business processes and performance metrics to identify areas for improvement and automation. Drive and generate new business across existing Cognizant accounts and new logos in the Digital business space. Develop a team along with mentoring junior team members and drive their career development. Develop business cases for investment in automation technologies, including ROI analysis and implementation roadmaps. Have a good understanding of training and change management requirements to ensure smooth adoption of new technologies and processes. Be willing to travel up to 50% of time to client locations.

Skills and Experience:

Academic with a master’s degree, preferably in business administration, data analytics or information technology/science In depth experience in consultancy focusing on Digital Transformation and Digital Process optimisation roles Proven track record of implementing successful digital transformation and automation programmes within the Energy and Utilities industries. Strong understanding of the Energy & Utilities industry’s regulatory and compliance considerations with ability to address operational challenges. In-depth understanding of and experience of Operations and Customer Experience strategies in Energy & Utilities Industry especially around Smart metering, renewables and Net Zero. Experience in enterprise-wide deployments of process excellence and delivery methodologies (Lean Six Sigma, Agile, DevOps, SAFe, etc.) Exceptional analytical, strategic thinking, and problem-solving skills. Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Able to produce high quality business-facing deliverables and activities to drive the automation agenda. Resilient and able to manage challenge and resistance. Results/outcomes oriented, business value focused. Confident and able to work in high-ambiguity work environment. Excellent oral and written presentation skills

Diversity and Inclusion at Cognizant

At Cognizant, we believe diversity and inclusion are at the heart of our ability to execute successfully and consistently over the long term. We recognize that our people are our most important asset. We strive to create an environment where all associates feel comfortable to be themselves, feel accepted and can therefore thrive both personally and professionally. We continue to drive D&I throughout our organization to unlock the insights, imagination, and innovation of our associates, as well as reflect the diversity of our clients and communities. We are European Top Employer and continually drive employment recognition and engagement through employee friendly policies and affinity groups such as “Women Empowered”, “Embrace LGBTQ+” and “Race Equality Network”.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Cognizant is a global community with more than 345,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.