Job Location Mesa, AZ - Mesa, AZ
Position Type Full Time
Travel Percentage Limited or OccasionalDescription
ABOUT THE COMPANY
Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify.
OVERVIEW AND ESSENTIAL JOB FUNCTIONS
The Senior Process Improvement Analyst will identify and implement process enhancements to optimize operational efficiency, reduce manual efforts and elevate overall productivity to support the organization’s continued growth. The Senior Process Improvement Analyst will oversee the documentation of core business systems and processes and keep them updated when changes and innovation occur.
Business Process Modeling:Proficiently utilizing software like Visio to create detailed business process models, including process flows, data flows, and documentation of core business systems and processesCollaborating with cross-functional teams to gather process-related information and ensuring accurate representation in process modelsProcess Optimization and Efficiency:Analyzing existing business processes to identify areas for improvement and cost reductionIdentifying bottlenecks and operational gaps and proposing strategic recommendations for process optimization and control implementationLeveraging automation solutions (especially LCNC tools like MSFT Power Platform) to eliminate manual processes, improving accuracy and efficiencyProject Management:Effectively managing projects from inception to implementation, ensuring timely delivery and successful outcomesCollaborating with the development team to implement technical and reporting enhancementsOverseeing the introduction and integration of new processing software to enhance operational effectivenessData Analysis and Reporting:Conducting in-depth analysis and presenting quantitative and qualitative data to inform business decisionsMaintaining meticulous organization of processes, data, and documentation to streamline operationsMeeting contractual commitments to clients through accurate reporting and issue resolutionCollaboration and Leadership:Working closely with executive management, managers, and cross-functional teams to achieve the company's strategic objectivesProviding leadership to staff through coaching, counseling, and performance assessmentPerform additional tasks as assignedALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act.Qualifications
PREFERRED QUALIFICATIONS
1 - 3 years’ experience as a business process engineer working with enterprise level applicationsBachelor’s Degree in Industrial Engineering or technology related fieldFluent in business process modeling notation (BPMN)Proficiency in process mapping and modeling tools (eg Visio, LucidChart)Certification in Business Analysis (e.g. CBAP)Experience with Lean, Six Sigma or other process improvement methodologiesFamiliarity with project management methodologies and toolsAcumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax 866-268-8885
(b) Dedicated email hrdept@riseservicesinc.org DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone 1-866-242-2714 Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY