Bangalore, Karnataka, India
150 days ago
Business Process Improvement Analyst-SAP
What's in it for You?
Joining Black Box means you’ll have the opportunity to work on exciting, highly visible projects with our customers.  You’ll get to know large and small organizations across the world and work to deliver best in class IT solutions.  You’ll be rewarded with a variety of experiences, development opportunities and exposure to some of the world's most admired companies.  In addition to these rewarding experiences, you’ll have access to our comprehensive Total Rewards Program. Our program continues to evolve to meet the needs of our dynamic workforce by providing a variety of benefits which are applicable and competitive for each country & region.

About Black Box
Black Box is the trusted global solutions integrator and digital technology partner. With nearly 45 years of experience connecting people and devices, we are an organization of top technical professionals dedicated to delivering solutions and services that help organizations design, build, manage, and secure their communications and IT infrastructure and networks. Technologies include 5G/OnGo, connected buildings, digital workplace, multisite deployments, data centers, and IoT. 
We also design and manufacture award-winning products for Pro AV, KVM, cabling, and networking known for their advanced functionality, flawless performance, outstanding reliability and fail-safe security. We deliver high-value technology services and products through our values, such as innovation, ownership, transparency, respect and open-mindedness combined with our global presence and 2,500+ team members in 24 countries and growing.  Black Box is a wholly-owned subsidiary of AGC Networks.
Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, sexual identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

Job Responsibilities:

SAP Implementation: Lead the implementation of SAP systems in the warehouse distribution environment including EWM. Serve as a liaison between end users and SAP consultants to ensure successful and efficient system integration. Process Review and Enhancement: Conduct thorough reviews of existing warehouse distribution processes. Implement enhancements to streamline and improve overall efficiency in distribution processes. Training: Develop training programs and training documentation for warehouse staff on SAP usage and functionalities. Conduct training sessions to ensure that team members are proficient in using SAP tools. Provide ongoing support and guidance to staff to maximize the benefits of SAP. Collaboration with IT Teams: Work closely with the internal IT team to address any technical issues related to SAP. Collaborate on system upgrades, patches, testing, and other IT-related activities. Ensure seamless integration between SAP and other IT systems used in the warehouse. SAP User Support: Serve as the main point of contact for SAP user support across multiple departments. Address and resolve issues raised by SAP users, providing timely and effective solutions. Cross-Departmental Collaboration: Collaborate with various departments, such as logistics, finance, project management, production/MFG, order management, material planning and procurement, to ensure SAP meets the needs of the entire organization. Foster communication and coordination between different departments to optimize overall business processes. Data Management: Oversee data management within SAP, ensuring accuracy, consistency, and security. Implement data governance policies and procedures to maintain data integrity. Continuous Improvement: Stay updated on SAP advancements and industry best practices. Drive a culture of continuous improvement, exploring opportunities to enhance warehouse distribution operations further. identify business process improvement opportunities, document, and prioritize requirements.

Education:

An associate or bachelor’s degree in information technology, Business Administration, or a related field is preferred.

Knowledge:

In-depth knowledge of SAP systems, especially in the context of warehouse distribution and EWM. Understanding of data governance principles and best practices. Familiarity with logistics, finance, project management, production, order management, material planning, and procurement processes.

Experience:

Several years of hands-on experience in leading SAP implementations, particularly in warehouse distribution. Previous experience in collaborating with cross-functional teams and SAP consultants. Proven experience in developing and delivering SAP training programs. Track record of successful data management within SAP. Experience in driving continuous improvement initiatives.
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