**Business Process Specialist** **Position Profile:** The Business Process Specialist serves as the pursuit lead for Ricoh software and services engagements across the portfolio. Identifies solutions to be delivered with design support for integrations and client-specific configurations. Identifies opportunities to cross and up-sell. **Job Duties and Responsibilities:** + Develop and create strong partnerships and relationships with senior stakeholders; Effectively engage to maintain their continued support of the Ricoh engagement. + Generate and build client relationships leading to qualified opportunity identification and involvement throughout the sales cycle often in absence of an existing client relationship or opportunity. + Accurately identifies the client problem and crafts a value proposition that provides specific outcomes addressing client problem. + Provides solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives. + Manage client expectations via a detailed project plan and resulting handoffs within Ricoh. **Qualifications (Education, Experience, and Certifications)** + Four-year college degree preferred, or equivalent experience in a related field. + 7+ years of demonstrated success selling workflow, workflow integration and outsourcing deals. + Proven ability to develop and present business cases including financials and value proposition. + Experience with developing and maintaining effective internal and external business relationships with clients and partners. Knowledge, Skills, and Abilities + Must also possess the skill to be able to work in an enterprise environment to solve business problems and achieve clients' business process outcomes. + Strong interpersonal, time management and organizational skills. + Must possess strong verbal and written communication skills in combination with the ability to present to C-level customers. + Ability to analyze complex data from multiple sources and correlate to identify issues and propose solutions. + Demonstrated experience as an avid team player that can adapt to changing roles. + Goal-orientated, motivated, and committed to ongoing self-development and development Working Conditions, Mental and Physical + Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level. + Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction – prepare, provide and convey diversified information. + Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.). Moderate dexterity – regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development. EEO/Affirmative Action Employer -- M/F/Disability/Veteran