Business Process Specialist
Bosch
Company Description
Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.
Job DescriptionAs a Business Process Specialist, you are responsible for order, price, logistics complaint management, and supply chain design within the O2C (Order-to-Cash) chain - both at the business and system levels (SAP).
Key Responsibilities:
Advise on supply chain designs, relocations, and launches, ensuring feasibility, compliance, and smooth O2C implementation.Lead feasibility analysis and implement technical or commercial process changes (e.g. EDI, labelling, customs, entity transitions etc.) in alignment with sales teams, plants, internal experts, customers and contracts.Manage customer accounts as the primary contact for supply chain and order management, handling purchase orders and EDI, maintaining pricing and overseeing logistics claims.Act as a central liaison for supply chain topics impacting Bosch’s production and processes.Champion a cross-divisional customer approach, overseeing setups, ongoing topics, and fostering knowledge sharing.Drive continuous process improvements, leveraging automation and sharing best practices within Bosch’s Centres of Competence.Apply deep SAP expertise to support account management, resolve queries, and enable system changes.Develop a strong internal and external network to swiftly resolve complex challenges.QualificationsYour Profile:
You thrive in fast-changing environments where adaptability is key.You have a strong technical interest in SAP and enjoy working in a system-based role.You have exceptional attention to detail and a structured approach to problem-solving.You are a collaborative team player, always seeking pragmatic and sustainable solutions.You are customer-oriented, dedicated to meeting client needs and delivering exceptional service.You are proactive, positive and tenacious when tackling challenges.You are skilled in balancing operational and project-based work efficiently.You excel at building strong relationships with stakeholders across various levels and functions.You believe that there is always room to learn, improve and grow.You are proficient in both spoken and written English.Desirable: You have a bachelor's degree in disciplines such as economics, engineering, business administration or supply chain managementYour experience:
You have experience working within complex logistics structures, understanding the challenges of multi-layered supply chains, cross-border transactions, and diverse compliance requirements.Ideally, you are already a competent user of SAP R/3 and/or S4/Hana SD module.
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