POSITION SUMMARY:

 

The Operations Reporting Analyst is responsible for structuring the dataflow and information requirements to compose the KPIs used to measure Performance from Operational and Service perspectives. He/she is also responsible for the update and delivery of reports to the different stakeholders within the Business. 

 

KEY RESPONSIBILITIES:

 

    Provide and maintain existing reports to the different stakeholders using different systems  (Microstrategy, PowerBI, Microsoft Excel and Others)
    Define and refine KPI calculations for Roadside and Travel and Medical LoB’s.
    Mapping of fields in different databases acting as Data Steward
    Assess punctual data quality issues
    Gap analysis of systemic limitations impeding precise KPI information
    Development of new reports

 

QUALIFICATION AND REQUIREMENTS:

 

    Desirable Post-secondary education
    Proficiency in Business Inteligence systems (i.e. Microstrategy, SAP Business Objects, Tableu, Cisco CUIC, Power BI and others). 
    Advanced knowledge regarding Data Base structure and management (SQL)
    Advanced skills in Microsoft Excel
    Desirable Knowledge 
    Understanding of operational processes of customer service and service operations environment.
    Strong analytical and numerical aptitudes.
    Ability to work with and keep confidential sensitive materials, situation and people.

 

Disclaimer:  The statements here are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of associates in this job.  Other duties within the scope of the role may be assigned.
 

66463 | Operations | Professional | Allianz Partners | Full-Time | Permanent
Warning: When posting this job advertisment on an external job board, the length of the following fields combined must not exceed 3950 characters: "External Posting Description", "External Posting Footer"

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.