The Central Control Capabilities function is responsible for driving Monitoring & Testing (M&T) of key controls across the enterprise. The Control Assessment and **Central Testing** functions partner with the Control Owners and the In-business Control Teams to conduct all the M&T activities for the key controls in scope of the CTU - this includes the control design assessment (CDA), the development of tools for operational effectiveness monitoring (OEM) and operational effectiveness testing (OET), the assessment of the design of the OEM & OET tools (MDA & TDA), the execution to the OEM & OET activities, and the disposition of the exceptions identified through the M&T activities. The Central Testing function is primarily based out of Citi Service Centers in India. It is structured along three verticals: (1) M&T Execution, (2) M&T Automation, and (3) Strategy & Governance. The identified candidate for this role will be part of the M&T Execution, Control & Monitoring Design Assessment team. **Responsibilities:** + The primary function of this position is the timely execution of the Managers Control Assessment (MCA) program + Have a good understanding of the Risk & control framework and the underlying fundamentals on Risk Management + Supervise & manage teams involved in the end to end monitoring of the controls as defined in Risk Management policy + Maintain oversight and monitoring of the operational risk management system and the quality of the generated data + Lead / participate in strategic initiatives viz. control performance enhancement, etc. + Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed + Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide expertise/ guidance in drafting the procedures. Consistently challenge the existing procedures to check relevance to evolving risks/ change in process + Pro-actively identifies any monitoring breaks and suggest enhancements + Support with the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC) + Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business + Serve as partner to the onshore team & controls group and involve in Risk redesign or any other reengineering initiative + Conduct training and regular refresher sessions on the Risk management framework to upskill the colleagues in the team. Ensure 100% delivery is achieved as per the agreed SLA + Manage a strong stakeholder connect through regular touchpoint meetings **Team Management Responsibilities** + Handle a team and ensure appropriate coaching & support is provided + Foster an environment of learning and development + Drive a strong emphasis on adherence to Citi culture, leading by example + Ensure a robust performance management system is followed **Qualification** + 12+ years of relevant experience in Operational Risk/ Enterprise Risk Management/ Business Risk Management including team management + Strong knowledge of regulatory requirements related to Operational Risk/ Internal controls + Demonstrated understanding of operational risk and gap identification + Experience in at least one line of business or function in financial services (e.g. Personal Banking, Wealth Management, Markets, Services, Finance, Technology) with related in-depth product knowledge + Excellent verbal and written communication skills + Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups + Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements + Self-motivated and detail oriented + Exhibit problem-solving and decision-making skills **Education:** + Bachelor’s/University degree ------------------------------------------------------ **Job Family Group:** Controls Governance & Oversight ------------------------------------------------------ **Job Family:** Quality Assurance, Monitoring & Testing ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.