The Risk & Control lead for Cash Services Operations is part of the broader Risk & Control function within the COO organization. The Risk & Control function is responsible for driving the Risk and Control framework and Governance across the various Operations business areas. This R&C position covers Cash Services Operations, which is responsible for critical cash functions such as the Payment Controls team. Payment Controls drives strategy and initiatives enabling a framework for movement of funds risk and portfolio governance oversight for Citi. This role will work in close partnership with the Cash Services' Payment Controls team and Risk Management areas to assess the risk profile of movement of funds processes and develop a robust risk framework that pro-actively identifies and mitigates emerging risks. The role is also expected to bring thought leadership to the business and be an integral part of the R&C team. The individual must have an in-depth understanding of Operational Risk management and a good understanding of the financial industry. The role requires thorough understanding of the strategic direction of the function, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills are a must in order to articulate internally issues, action plans, etc., often at a senior level. Some external communication/negotiation may be necessary. **Responsibilities:** + Work with business/functional leaders in Payment Controls to ensure compliance with applicable regulatory & policy requirements. + Assess and strengthen the control environment by working closely with Payment Controls Operations team, as well as Operational Risk Management (ORM), Compliance, Internal Audit, Legal, Operations and other cross functional partners. + Execute governance model, embedding practices which mitigate risk. + Establish the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks. + Independently assess risks for the Payment Controls Cash Services function and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices. + Prepare accurate and appropriate reporting of operational risks to senior management and the Board of Directors. + Identify emerging operational risks in the context of the current economic, regulatory and business environment and assure that measures are being taken to mitigate these risks. + Analyze operational risk data and indicators to identify areas of excessive risk, escalate situations that pose excessive risk(s), and engages with relevant functions to mitigate those risks. + Identify root causes of major internal losses and ensures actions are taken to reduce the risk of loss from similar causes. + Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations. + Escalate, manage and report control issues with transparency. **Qualifications:** + 10+ years’ experience in Risk & Controls, preferably in financial services; Experience in Payment Controls, Movement of Funds, Cash Management or Risk are also preferred. + Experience managing large projects in complex operational environments. + Ability to work effectively in a cross-functional organization. Ability to balance strategic priorities with tactical actions. Proven track record and accountability in making quick decision that have an immediate impact on business financials. + Demonstrated understanding of business procedures, financial services, control and regulatory industry knowledge. + Excellent communication skills required in order to facilitate reviews with senior stakeholders and control partners. + Effective organizational influencing skills required. + Excellent problem-solving skills, ability to see the big pictures with high attention to critical details. + Demonstrated ability to develop and implement strategy and process improvement initiatives. **Education:** + Bachelor’s/University degree or equivalent experience, potentially Masters degree. ------------------------------------------------------ **Job Family Group:** Risk Management ------------------------------------------------------ **Job Family:** Business Risk & Control ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Tampa Florida United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $130,880.00 - $196,320.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Anticipated Posting Close Date:** Nov 04, 2024 ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** . View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) . View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.