Employees in this role have the experience and knowledge to support both the sales of new business opportunities and the delivery of services to clients. They must understand large and complex services engagements in their area of expertise, including the appropriate methods and skills needed to solve business problems in the client's industry. They establish strong, trusted relationships with clients through their ability to articulate solutions, and other areas of IBM used in the delivery of complex services. They identify new business opportunities, creatively participate in the development and sales of solutions, and assist IBM in winning the business. When not participating in sales activities such as new business development or bid and proposal activity, they support and lead billable client activities within their area of practice and participate in related Sector, Solution, or Community activities. They are accountable for the financial success of engagements directly managed, as well as the generation of services revenue with the sales of new business.  Leads Functional/Business Unit Strategies.

Skills:

Environment:
Business unit, country, or international professional mastery related to operations, strategies, and objectives in leading edge or critical situations.

Communication/Negotiation:
Teamwork at highest levels. Plan and conduct complex negotiations reaching lasting agreements and commitments.

Problem Solving:
Anticipate, create and define innovative and visionary concepts in strategic environment.

Contribution/Leadership:
Develops and implements product, market, business, or technology strategies with executive review. Has vision of overall strategies. Contributes to policy making. Recognized as an expert and leader by members of a field, related functions, and multi -country organizations. Leads business unit, country, or international teams, conducts special projects, or manages functions or strategic departments.

Impact on Business/Scope:
Accountable for business unit, major country, or international projects or programs. Responsible for committing multiple resources and achieving customer satisfaction, cost, expense, revenue and other business measurements of critical importance. Responsible for quality output/value add for highly visible products, services and future business development.