Posting Details Posting Details

Requisition Number S2928 Position Number 000383 Position Classification Title Business Services Coordinator Functional Title Business Services Coordinator Position Type Staff University Information Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B. Primary Purpose of the Organizational Unit The focus of Career & Professional Development is to provide professional guidance and resources to undergraduate and graduate students along with recent graduates. Programs and services are designed to educate, counsel, and engage students and alumni in career planning and decision-making, experiential learning, continuing education, and/or employment search activities. To provide these programs and services, Career & Professional Development establishes mutually beneficial relationships with students, alumni, employers, faculty, staff, and the community. Position Summary This position reports to the Director for Career & Professional Development and serves as the primary office operations liaison for the department, staff, and public. Manage office, business, administrative and budgetary systems for the office, including staff supervision. In close collaboration with the Director, make decisions regarding budget and human resources. Assist the Director in managing the day-to-day functions of the department and serve on the Management Team with Director, two Associate Directors, and the Web and IT Manager.

Independently manage all Career Services funds (expenditures, deposits, and balancing) as well as advise Director on budgetary issues and coordinate purchasing activities including P-card system purchases.

Serve as primary liaison with Student Affairs and University Human Resources on all hiring and employee matters. Coordinate with HR to facilitate submission of all job-related hiring documents, monitor postings, coordinate all candidate interviews, process all new hire paperwork, and advise and support managers with creation of onboarding plans.

Manage front office operations including the hiring, training, and day-to-day supervision of student employees/office assistants. Train staff on office, business, administrative and budgetary systems, processes and forms.

Spearhead all internal office event and meeting planning. Minimum Qualifications

BACHELOR’S DEGREE IN BUSINESS ADMINISTRATION OR A RELATED DISCIPLINE; OR AN EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE. ALL DEGREES MUST BE RECEIVED FROM APPROPRIATELY ACCREDITED INSTITUTIONS.

Additional Required Certifications, Licensures, and Certificates Preferred Qualifications Minimum Experience Preferred: Two to Three Years (2-3) Minimum Education Preferred: Associate’s Degree or Two (2) Year College Equivalent Alternate Option If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. Special Instructions to Applicants Recruitment Range $50,220 - $50,600 Org #-Department Career & Professional Dev. - 44603 Work Hours of Position 8 A.M - 5 P.M., M-F Number of Months per Year 12 Posting Requirements Job Family Administrative & Managerial Career Banded Title Business Services Coordinator Open Date 01/27/2025 Close Date 02/10/2025 FTE 1.000 FLSA Non-Exempt If other, please indicate If time-limited, please specify end date for appointment. Salary Grade Equivalency Key Responsibilities ________________________________________________________________________________________________________________________

Key Responsibility Budgeting, information and records administration, and office administration, including accounts payable/receivable for Career Services Funds Essential Tasks Recommends expenditures for goods, services, supplies, manages all software contracts and association memberships & renewals and all other functions of the department. Makes decisions on expenditure of funds and has signature authority for CSC accounts disbursements with same limits as Director. Independently coordinates and resolves purchasing needs and record keeping responsibilities of all other staff members related to budget. Responsible for all aspects of CSC budget records including all Funds, State and discretionary, and all CSC individual event budgets Analyzes and researches current and previous year data to collaborate with Director in developing the annual budget. Establishes and maintains extensive paper and electronic filing systems and for use in analysis and research; provides information to Director and other staff when needed Interprets, summarizes, and presents information and reports directly related to the department’s goals, metrics, and priorities. Utilizes multiple software systems to post and reconcile all fund accounts and collects and analyzes all financial data. Researches any discrepancies online and/or by directly contacting various departments/vendors involved and makes appropriate corrections. Independently research, analyze, assimilate, and present data, including purchasing decisions and major recommendations, on operations of Career & Professional Development Collect data from multiple sources to prepare reports, for all funds and events, and alert the Director as to the status of accounts and issues of concern. Responsible for all aspects of the Purchasing Card system for CSC which includes coordination of all user cards. Coordinates use of cards, obtains receipts, posts and reconciles monthly statements using online software for each card; works with cardholders to determine allowable purchases and offers alternative solutions as appropriate. Researches supplies and equipment requested, determines best choice, checks that funds are available and places orders. Collaborates closely with Financial Aid & SEO Coordinator to manages the JLD budget. Key Responsibility Manage all Human Resources functions, including payroll and serving as staff resource for benefits information, and facilitate all recruitment, interviewing, hiring, and on-boarding of new staff and student positions Essential Tasks Serves as primary liaison with Student Affairs and University Human Resources on all hiring and employee matters. Coordinates with HR to facilitate submission of all job-related hiring documents, monitors postings, coordinates all candidate interviews, processes all new hire paperwork, and advises and supports managers with creation of onboarding plans.. Submits EPAFs for new hires (EHRA, SHTRA, student), serves as HR liaison for department; keeps staff up-to-date regarding benefits; serves as contact person for all CPD staff regarding questions pertaining to their benefits. Screens, interviews, evaluates and recommends applicants for hire in student, EHRA and SHRA positions. Key Responsibility Supervises the Front Office and all office operations. Trains staff on office, business, administrative and budgetary systems, processes and forms. Essential Tasks Coordinates/provides a model for excellent customer service in his/her management of the daily operation of the front office. Maintains a comprehensive knowledge of all CSC systems and processes and all University policies or processes of significance regarding his/her responsibilities. Provides factual or procedural information to clients and staff. Explains services. Independently resolves customer problems by reliance on extensive program knowledge, analytical skill, and research of past actions. Helps to maintain level of service to students, employers, and UNCG faculty and staff Establishes, documents, and implements internal standards and internal operating procedures; ensures standards are being met, work rules are followed, and can implement or change minor revisions and additions to policies. Develop in-house cross-training materials and administers training to employees. Collects, reviews, evaluates, and presents final leave and job work schedules for all employees (EHRA and SHRA) to meet office objectives and office coverage during summer, as well as for special events and activities during the academic year. Key Responsibility Spearheads all internal office event and meeting planning Essential Tasks Coordinates internal events and meetings, including work assignments and workflow. Monitor and evaluate service delivery of office to students, to faculty and staff, and to general public. Prevent scheduling conflicts for department-administered rooms, senior administrator’s schedule, and resolve internal and external requests for time. With little supervision, plan, organize, and execute staff meetings, retreats, and other departmental activities. Competency ________________________________________________________________________________________________________________________

Competency Business and Records Administration Competency Description Ability to manage a variety of business and records functions.  Ability to perform research, data collection, analysis of information, and report writing.  Ability to interpret policies and procedures to facilitate and ensure the application of sound business practices.  May require the ability to integrate policies and procedures with work units external to the organization. Competency Level Advanced Competency Information/Records Administration Competency Description Performs research, data collection and analysis of information, and report writing.  Utilizes, reconciles, and manipulates data from different internal and external software systems.  Applies an in-depth knowledge of a variety of complex processes and procedures. Competency Level Advanced Competency Financial Management Competency Description Thorough knowledge of the organization’s accounting and budget procedures.  Ability to approve expenditures and manage a unit or program budget typically comprised of several funding sources.  Ability to compile and summarize financial data to participate in budget analysis and forecasting. Competency Level Advanced Competency Information Processing and Decision-Making Competency Description Ability to assess and resolve problems that require research and review of policy and procedures.  Ability to analyze moderately complex business operations and financial statements.  Ability to make recommendations for approval. Competency Level Advanced Competency Communication Competency Description Ability to develop and edit written documents and reports of information that usually spans across functional areas.  Ability to provide documentation to explain and support conclusions. Ability to communicate interpretative information that spans across functional areas.  Ability to respond to non-routine inquiries. Competency Level Advanced Competency Planning and Organizing Work/Supervision Competency Description Ability to coordinate and direct work unit activities.  Ability to develop new processes or procedures. Ability to supervise staff and student workers in applying operational policies and procedures. Competency Level Advanced ADA Checklist ADA Checklist

"R" for Rare (0-30%), "O" for Occasional (30-60%), "F" for Frequent (60-90%), "C" for Constant (90-100%)

Physical Effort Hand Movement-Repetitive Motions - O, Hand Movement-Grasping - O, Finger Dexterity - F, Reading - F, Writing - F, Eye-hand coordination - F, Vision-Color Distinction - O, Vision-Preparing/Analyzing figures - F, Hearing - F, Talking - F, Standing - O, Sitting - F, Walking - O, Lifting-0-30 lbs. - R, Bending - R, Squatting - R, Reaching - R Work Environment Inside - F Applicant Documents Required Documents Resume/CV Cover Letter List of References Optional Documents Posting Specific Questions

Required fields are indicated with an asterisk (*).

* Do you have previous budgeting experience, if so how many years and please explain in detail.

(Open Ended Question)

* Do you have general accounting/and or state budget experience? Yes No * Do you have prior experience managing a direct report? If yes, length of time? Yes No * Do you have experience using BannerHR? Yes No * Do you have experience using BannerFinance? Yes No * Please indicate how you learned of the vacant position for which you are applying: SpartanTalent Website Piedmont Triad Area Newspaper The Chronicle of Higher Education Inside Higher Ed Other professional journal / website NCWorks.gov UNC School System Job Board Personal Networking Facebook Twitter Indeed.com NorthCarolinaDiversity.com Other * If you selected "Other", please provide the name of the resource here.

(Open Ended Question)

* Are you eligible to work in the United States without sponsorship? Yes No