Business Services Coordinator (Journey)
UNCG
Posting Details Posting Details Requisition Number S3004 Position Number 002935 Position Classification Title Business Services Coordinator Functional Title Business Services Coordinator (Journey) Position Type Staff University Information UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram. Primary Purpose of the Organizational Unit The Department of Social Work, housed in the School of Health and Human Services, provides several programs in two professional areas of study – Social Work (which is accredited by the Council on Social Work Education) and Gerontology (which is accredited by the Accreditation for Gerontology Education Council). The undergraduate (BSW) program offers a major and minor in social work; the undergraduate social work major prepares students for beginning generalist social work practice. The undergraduate BSW Program has been continuously accredited by the Council on Social Work Education since 1974. The development of the joint undergraduate social work field education program between the two undergraduate social work programs at UNCG and NCA&TU became the foundation for the future graduate social work program. The Department also offers a Joint Master of Social Work (JMSW) program in conjunction with NCA&TSU which prepares students for multicultural clinical social work practice. The historic Joint Master of Social Work program started in 1997 and has been continuously accredited by the Council on Social Work Education (CSWE) since 2000. Additionally, the Department offers a Joint Doctorate (JPhD) in Social Work with NCA&T that was started in 2019. There are 17 full-time faculty members and 2 administrative support staff positions. Position Summary This position manages the day-to-day administration and responsibilities related to the administrative, financial, personnel, facilities, and policy interpretation of the Social Work Department and University Offices. This position includes the following: Financial Management, Business and Records Administration. Including responsibility for all personnel-related work Information Processing and Decision Making, Communication, Planning, and Organizing Work/Supervising. Minimum Qualifications
Applicants are required to upload the following documents with their electronic application: Resume Cover Letter List of References
Applicants are required to upload a list of references of at least three (3) professional references that include: Name Company Name Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor. Email Address Contact Phone Number
Applications are not successfully submitted until an online confirmation number has been received at the end of the application process. Recruitment Range $45,573 – $47,972 Org #-Department Social Work - 12401 Work Hours of Position 8 A.M - 5 P.M., M-F Number of Months per Year 12 Posting Requirements Job Family Administrative & Managerial Career Banded Title Business Services Coordinator Open Date 08/13/2025 Close Date 09/05/2025 FTE 1.000 FLSA Non-Exempt If other, please indicate If time-limited, please specify end date for appointment. Salary Grade Equivalency Key Responsibilities ________________________________________________________________________________________________________________________ Key Responsibility Financial Management Essential Tasks Manage and oversee State Funds, Discretionary Funds, Trust Funds, Contracts and Grants, and ICR Funds for the Department of Social Work. Currently, the Department of Social Work has 5 State Funds, 6 Discretionary Funds, 7 Trust Funds, 20 Contract, and Grant Funds, 9 ICR Funds, and 8 Scholarship/Student Funds. Responsible for financial and budget management of the funds listed above (currently 50+), including a range of financial and business-related duties associated with specialized areas such as accounting, budgeting, auditing, and grants administration. Reconcile University reports monthly for all funds. Prepare regular financial reports for review. Responsible for annual and final reports on funded projects. Compile, organize and summarize financial data to participate in budget analysis, forecasting, and reporting. Maintain excel spreadsheets for the state, discretionary, trust, ICR, contracts, and grant funds. Provide consultation to the Program Directors, Chair, PI’s, Dean’s Office, and Contracts and Grants in personnel and fiscal matters. Requires a high level of judgment and excellent knowledge of state and university financial and budget processes, policies, and procedures. Key Responsibility Business and Records Administration Essential Tasks Oversee and manage the maintenance of departmental reports, personnel-related business, and records administration. Act as HR liaison for the department to ensure proper policies and procedures are being followed. Responsible for the recruitment paperwork for faculty, staff, hourly, GA’s, and temp positions as well as maintaining records for the search committee. Complete all personnel action forms, PAFs, EPAFs, eHire postings, and hiring proposals. Maintain employment records for faculty, staff, adjuncts, and students. Maintain a high level of confidentiality due to the highly sensitive nature of the information. Requires excellent knowledge of the ever-changing state and university personnel and human resource policies and procedures. Key Responsibility Information Processing and Decision Making Essential Tasks Complete check requests from verbal or written instructions. Process all payments and/or transferring of funds in the Department of Social Work. Prepare and process BANFINs for all invoices on Departmental and Contract and Grant accounts. Prepare and process travel authorization/reimbursement forms for payment for faculty, staff, students, and guests. Calculate and process account adjustments as needed. Resolve problems related to expenditures or purchases assigned to wrong accounts, or delayed or missing purchases. Review the budget before orders are placed to ensure adequate funding is available. Place orders for faculty as needed for supplies, registrations, etc. Reconcile all purchasing cards assigned to the Department on a monthly basis. Process purchase orders as needed. Prepare monthly reports for review and collect signatures of the appropriate individuals. Review and process vendor contracts as needed. Key Responsibility Communication Essential Tasks Communication for the Department of Social Work: Act as the primary resource, initial contact, and departmental liaison in dealing with personnel and financial matters between faculty and other departments on campus including Purchasing, Accounts Payable, Office of Sponsored Programs, Financial Aid, HHS Dean’s Office, and the Provost’s Office. Communicate with many outside vendors and/or sponsors to the university regarding departmental issues. Communicate with faculty and staff across campus to set up meetings and/or collaborate on projects as needed. Key Responsibility Planning and Organizing Work/Supervision Essential Tasks Interview and hire work-study students. Monitor work performance of work-study students. Work closely with the University Student Employment Office to keep students up to date on current policies and procedures. Assign and monitor tasks. Track student works hours and keep a spreadsheet for hours and balances. Review, sign, and process student time sheets. Train students on software, office equipment, file maintenance, mail processing, answering telephones, etc. Complete performance evaluations, and oversee and supervise work-study students for the Department. Mentor for departmental staff. The main point of contact for staff support. Assist the staff in workflow management. Assist the staff with problem-solving. If needed, will advance the issue to the Department Chair. Competency ________________________________________________________________________________________________________________________ Competency Business and Records Administration Competency Description Ability to manage well-defined business functions for a department unit or an organization. Ability to collect and analyze information and prepare reports. Ability to apply policies and procedures related to business practices and internal control procedures. Competency Level Journey Competency Financial Management Competency Description Ability to frequently serve as an internal resource on financial matters with responsibilities including reconciling budget expenditures and, monitoring accounts. May require ability to manage a budget with limited funding sources. May require ability to compile financial data for reporting purposes. Competency Level Journey Competency Information Processing and Decision-Making Competency Description Ability to identify, recognize, and resolve problems that have established precedents and limited impact. Ability to compile, organize, and analyze financial information and other data. Ability to review, examine, and prepare documents. Competency Level Journey Competency Communication Competency Description Ability to explain and interpret programs, policies, and procedures using standard formats. Ability to advise others in most matters related to program operations. Ability to communicate factual information, general guidelines, and standard procedures. Competency Level Journey Competency Planning and Organizing Work/Supervision Competency Description Ability to plan and facilitate the activities of the work units. Ability to evaluate and assess workflow and staffing resources. Ability to train and supervise student workers. Competency Level Journey ADA Checklist ADA Checklist
BACHELOR’S DEGREE IN BUSINESS ADMINISTRATION OR A RELATED DISCIPLINE; OR AN EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE. ALL DEGREES MUST BE RECEIVED FROM APPROPRIATELY ACCREDITED INSTITUTIONS.
Additional Required Certifications, Licensures, and Certificates Preferred Qualifications Prior University experience preferred. Alternate Option If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. Special Instructions to Applicants Applicants must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail for your qualifications to be considered.Applicants are required to upload the following documents with their electronic application: Resume Cover Letter List of References
Applicants are required to upload a list of references of at least three (3) professional references that include: Name Company Name Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor. Email Address Contact Phone Number
Applications are not successfully submitted until an online confirmation number has been received at the end of the application process. Recruitment Range $45,573 – $47,972 Org #-Department Social Work - 12401 Work Hours of Position 8 A.M - 5 P.M., M-F Number of Months per Year 12 Posting Requirements Job Family Administrative & Managerial Career Banded Title Business Services Coordinator Open Date 08/13/2025 Close Date 09/05/2025 FTE 1.000 FLSA Non-Exempt If other, please indicate If time-limited, please specify end date for appointment. Salary Grade Equivalency Key Responsibilities ________________________________________________________________________________________________________________________ Key Responsibility Financial Management Essential Tasks Manage and oversee State Funds, Discretionary Funds, Trust Funds, Contracts and Grants, and ICR Funds for the Department of Social Work. Currently, the Department of Social Work has 5 State Funds, 6 Discretionary Funds, 7 Trust Funds, 20 Contract, and Grant Funds, 9 ICR Funds, and 8 Scholarship/Student Funds. Responsible for financial and budget management of the funds listed above (currently 50+), including a range of financial and business-related duties associated with specialized areas such as accounting, budgeting, auditing, and grants administration. Reconcile University reports monthly for all funds. Prepare regular financial reports for review. Responsible for annual and final reports on funded projects. Compile, organize and summarize financial data to participate in budget analysis, forecasting, and reporting. Maintain excel spreadsheets for the state, discretionary, trust, ICR, contracts, and grant funds. Provide consultation to the Program Directors, Chair, PI’s, Dean’s Office, and Contracts and Grants in personnel and fiscal matters. Requires a high level of judgment and excellent knowledge of state and university financial and budget processes, policies, and procedures. Key Responsibility Business and Records Administration Essential Tasks Oversee and manage the maintenance of departmental reports, personnel-related business, and records administration. Act as HR liaison for the department to ensure proper policies and procedures are being followed. Responsible for the recruitment paperwork for faculty, staff, hourly, GA’s, and temp positions as well as maintaining records for the search committee. Complete all personnel action forms, PAFs, EPAFs, eHire postings, and hiring proposals. Maintain employment records for faculty, staff, adjuncts, and students. Maintain a high level of confidentiality due to the highly sensitive nature of the information. Requires excellent knowledge of the ever-changing state and university personnel and human resource policies and procedures. Key Responsibility Information Processing and Decision Making Essential Tasks Complete check requests from verbal or written instructions. Process all payments and/or transferring of funds in the Department of Social Work. Prepare and process BANFINs for all invoices on Departmental and Contract and Grant accounts. Prepare and process travel authorization/reimbursement forms for payment for faculty, staff, students, and guests. Calculate and process account adjustments as needed. Resolve problems related to expenditures or purchases assigned to wrong accounts, or delayed or missing purchases. Review the budget before orders are placed to ensure adequate funding is available. Place orders for faculty as needed for supplies, registrations, etc. Reconcile all purchasing cards assigned to the Department on a monthly basis. Process purchase orders as needed. Prepare monthly reports for review and collect signatures of the appropriate individuals. Review and process vendor contracts as needed. Key Responsibility Communication Essential Tasks Communication for the Department of Social Work: Act as the primary resource, initial contact, and departmental liaison in dealing with personnel and financial matters between faculty and other departments on campus including Purchasing, Accounts Payable, Office of Sponsored Programs, Financial Aid, HHS Dean’s Office, and the Provost’s Office. Communicate with many outside vendors and/or sponsors to the university regarding departmental issues. Communicate with faculty and staff across campus to set up meetings and/or collaborate on projects as needed. Key Responsibility Planning and Organizing Work/Supervision Essential Tasks Interview and hire work-study students. Monitor work performance of work-study students. Work closely with the University Student Employment Office to keep students up to date on current policies and procedures. Assign and monitor tasks. Track student works hours and keep a spreadsheet for hours and balances. Review, sign, and process student time sheets. Train students on software, office equipment, file maintenance, mail processing, answering telephones, etc. Complete performance evaluations, and oversee and supervise work-study students for the Department. Mentor for departmental staff. The main point of contact for staff support. Assist the staff in workflow management. Assist the staff with problem-solving. If needed, will advance the issue to the Department Chair. Competency ________________________________________________________________________________________________________________________ Competency Business and Records Administration Competency Description Ability to manage well-defined business functions for a department unit or an organization. Ability to collect and analyze information and prepare reports. Ability to apply policies and procedures related to business practices and internal control procedures. Competency Level Journey Competency Financial Management Competency Description Ability to frequently serve as an internal resource on financial matters with responsibilities including reconciling budget expenditures and, monitoring accounts. May require ability to manage a budget with limited funding sources. May require ability to compile financial data for reporting purposes. Competency Level Journey Competency Information Processing and Decision-Making Competency Description Ability to identify, recognize, and resolve problems that have established precedents and limited impact. Ability to compile, organize, and analyze financial information and other data. Ability to review, examine, and prepare documents. Competency Level Journey Competency Communication Competency Description Ability to explain and interpret programs, policies, and procedures using standard formats. Ability to advise others in most matters related to program operations. Ability to communicate factual information, general guidelines, and standard procedures. Competency Level Journey Competency Planning and Organizing Work/Supervision Competency Description Ability to plan and facilitate the activities of the work units. Ability to evaluate and assess workflow and staffing resources. Ability to train and supervise student workers. Competency Level Journey ADA Checklist ADA Checklist
"R" for Rare (0-30%), "O" for Occasional (30-60%), "F" for Frequent (60-90%), "C" for Constant (90-100%)
Physical Effort Hand Movement-Repetitive Motions - C, Finger Dexterity - F, Reading - C, Writing - C, Hearing - C, Talking - C, Standing - F, Sitting - C, Walking - F Work Environment Inside - C Applicant Documents Required Documents Resume/CV Cover Letter List of References Optional Documents Posting Specific QuestionsRequired fields are indicated with an asterisk (*).
* Please indicate how you learned of the vacant position for which you are applying: SpartanTalent Website Piedmont Triad Area Newspaper The Chronicle of Higher Education Inside Higher Ed Other professional journal / website NCWorks.gov UNC School System Job Board Personal Networking Facebook Twitter Indeed.com NorthCarolinaDiversity.com Other * If you selected "Other", please provide the name of the resource here.(Open Ended Question)
* Are you eligible to work in the United States without sponsorship? Yes No * Describe your personality and work philosophy.(Open Ended Question)
* How do you ensure compliance with university policies, state regulations, and/or federal guidelines when managing budgets?(Open Ended Question)
Confirm your E-mail: Send Email
All Jobs from UNCG