Company

Cox Automotive - USA

Job Family Group

Business Operations

Job Profile

Business Services Specialist I

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $14.42 - $21.63/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Dealertrack is hiring for a Business Services Specialist I  to join our team in Wilmington, OH!

Under general supervision, the Business Services Specialist I performs various tasks relating to processing in support of motor vehicle title and registration transactions for our dealer partners. This work encompasses several responsibilities (depending on the team) ranging from mail receipt, imaging, and secure storage to document/data validation, DMV documentation submission, and post-transaction processing and invoicing.

Shift Time: M-F, 8:00AM – 4:30PM, occasional overtime

NOTE: See Essential Functions for a breakdown of tasks by processing team.

Essential Functions

Below is a list of primary functions completed by a Business Services Specialist I (based on each primary RegUSA team).

Mail Team

Receive and prepare mail for internal processing.Scans and validates key documentation for system import.Secure file storage facilitation and administration.Post-transaction material routing.Tax and Fee validation and invoicing

State Processing Team

Validating physical document standards against DMV requirements.Auditing transactional data requirements versus dealer submitted data.Performing tax and fee analysis based on State standards.Creating DMV submission packages for transaction completion.Complete online transaction submission and fulfillment (as available by State).

Online Registration and Titling Team

Audit transactional data and forms received from State Processing team.Complete online filing of registration and title for all states (assigned to location).Handle interactions with DMV’s regarding transaction completion, title pickup, or exception communications.Provide transaction completion and finance reporting to Finance and Post-DMV teams.Tax and Fee validation and invoicing (NY office only).

Minimum Qualifications

High School Diploma/GED Generally, less than 2 years of experience Excellent communication skills (verbal and written).Strong attention to detail.Ability to prioritize.Basic computer skills, experience in Microsoft Office products.Organizational skills.Ability to work in a fast-paced environment.

What We Look For (Preferred):

Notary Public or Title Experience

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.