Company

Cox Automotive - USA

Job Family Group

Business Operations

Job Profile

Business Services Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $15.87 - $23.75/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Join our team as the Business Services Specialist! Partner with the Office Leader to keep things running smoothly, make sure all sales paperwork is spot-on, and tackle any customer concerns that pop up during the sales process.

What’s In It for You? 

 Here’s a sneak peek at the benefits you could experience as a Cox employee:

A competitive salary and top-notch bonus/incentive plans. 

Exceptional work-life balance, flexible time-off policies and accommodating work schedules. 

Comprehensive healthcare coverage from day one, with multiple options for individuals and families. 

Generous 401(k) retirement plans a company match. 

Professional development and continuing education opportunities. 

Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. 

Extra perks like pet insurance, employee discounts and much more.

Check out all our benefits. 

What You’ll Do:

Balancing of all sales and daily bank deposits.

Respond to customer inquiries and resolve any problems that may occur in the sales process.

Provide accurate and friendly service to dealers and interact with other departments as necessary to resolve customer problems.

Monitor DMV laws, stay up-to-date on new regulations and ensure conformity with DMV regulations. 

Maintain and monitor office equipment.

Maintain and communicate inventory and ordering of office supplies.

May help with other duties, assist vendors, and answer questions regarding procedures and services, etc.

Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.

Set an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.

Follow company policies and procedures related to employee and customer conduct.

Perform other duties as assigned by manager.

Minimum Qualifications:

High School Diploma or equivalent required and 3 years office experience; or any degree/certification beyond high school and 1 year of experience; or 5 years of experience in a related field.

Strong communication and interaction skills required.

Effective and competent office management, and organizational skills required.

Proficiency in Microsoft Outlook, Word and Excel including AS400 essential.

Must be well-organized, thorough, and attentive to details.

Must be a self-starter able to work problems through to successful completion.

Ability to work well with others and maintain focus and productivity under compressed deadlines is required. 

Ability to sit or stand for prolonged periods of time.

Vision abilities required include close, distance, color, and depth perception

Preferred 

Experience in the automobile industry or the Auction business preferred.

Working knowledge of multi-state title & DMV requirements.

Apply Today!

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.