Job Requirements

Sweetwater, the nation’s #1 online retailer of pro audio equipment and music instruments, is seeking to hire a Business Solutions Engineer as part of its growing IT Operations team. This position will help support other departments as they adopt new low-code and no-code solutions. We are looking for candidates who are hungry for the next challenge, exhibit strong interpersonal communication skills and take personal ownership of their projects. Here, you'll have a voice while being an active participant in the way we solve complex business challenges. We care deeply about the work we do, and we are committed to serving our customers. If you have these same qualities, we'd like to speak with you!

This is a full-time position located at our headquarters in Fort Wayne, IN. We offer flexible work schedules and hybrid work-from-home options. Benefits include health insurance (including vision and dental options), generous paid time off, and campus amenities like our Downbeat Diner, Crescendo Café, Wavelengths Salon and Spa, Fitness Center, free employee medical clinic, and more

Job Responsibilities

Work with various teams to understand business processes and find ways to automate and optimize output.Provide guidance, support, and troubleshooting to other business units for low-code\\no-code programs.Assist in architecting solutions being developed by department stakeholders utilizing low-code\\no-code platforms.Create business solutions using low-code\\no-code platforms such as Microsoft PowerAutomate, Power Apps, Teams, Sharepoint, Forms, Airtable, Retool, and Jira.

Qualifications

A minimum of three years of demonstrable experience working in low-code\\no-code environments, with a focus on Microsoft's various platforms.Assist with management of remaining on-prem Exchange environmentHandle escalations of M365 tickets related to things like mail, calendar, and on drive.Ability to identify and troubleshoot issues that arise in various low-code\\no-code development processes.Basic knowledge of SQL, Python, Bash, Javascript, and Powershell would be ideal.Experience working through process improvement and quality management in an enterprise environment using Six Sigma, Lean, Kaizen, or similar methodology.A proactive problem solver who takes initiative and can keep up with Sweetwater’s ever-changing, fast-paced environment

Sweetwater \"Ideal\" Team-Player

WOWs The Customer - Deep passion and desire for creating amazing customer & colleague experiencesGet Things Done - Great work ethic and moves with a sense of urgencyObsesses over the Details – committed to paying attention to the detailsDrives Continuous Improvement – Always focusing on effective and efficient work and way to get betterDevelop the Future – committed to pursuit of growing personally & professionally and has a focus on bringing your colleagues along with you on that journey

 

We function best as a unified team, so relocation to our state-of-the-art campus in Fort Wayne, IN is required. Interested and qualified candidates, please apply. We look forward to exploring your #FullTimeDream with Sweetwater!

 

Sweetwater’s culture is built upon celebrating the creative creation of music, which unifies people from all walks of life. Our individual differences make Sweetwater stronger as a company and a better place to work as we respect, learn, and grow from each team member’s unique perspective and experience. We have welcomed thousands of employees and their families from all over the world, and we invite you to discover why we consider a career at Sweetwater the full-time dream.