Our Technology team is looking for a Business Solutions Intern! This position will work closely with our Tech team and other key stakeholders to support the day-to-day operations, configuration, and maintenance of our TMS platform Revenova, a third-party Salesforce app. This internship provides an excellent opportunity to develop your skills in software administration, problem-solving, and business analysis while contributing to the success of our organization. The Ally Logistics team is committed to hustling each day, because #HUSTLE (http://allylogistics.com/hustle) means something more here. Our mission as a company is To Move Freight, Better. This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth. Click here to learn more about what it's like to work at Ally Logistics. (https://allylogistics.com/careers/) KEY ATTRIBUTES FOR SUCCESS: + HUMBLE: Confidence is key, but so is humility. Our #HUSTLE values (https://allylogistics.com/company/hustle) say it all. + HUNGRY: A healthy sense of competition is a necessity here. We're seeking individuals who are striving for both professional and financial success, and who are seeking any and all opportunities for growth. + SMART: We're looking for individuals who are resourceful and organized problem-solvers, diving headfirst into problems rather than straying away from them. JOB DUTIES / RESPONSIBILITIES: + Assist in the configuration, customization, and maintenance of TMS platform + Support users by troubleshooting and resolving system issues + Assist in documenting system processes and best practices + Collaborate with the Tech team to implement new features and enhancements + Participate in testing and validation of new software implementations and updates + Provide support in training end-users on Salesforce functionality and best practices ADDITIONAL PERKS: + Comprehensive training program to set you up for success + Ongoing professional development opportunities + In-office gym with strength equipment, cardio machines, and pelotons + Fully-stocked beverage cooler and espresso machine + Various team activities and events throughout the year QUALIFICATIONS: A successful candidate must possess the following traits/skills: + Currently pursuing or recently graduated with a degree in Management Information Systems, Business Administration, Computer Science, or a related field + Basic understanding of ERP Configuration + Strong analytical and problem-solving skills + Attention to detail and ability to manage multiple tasks + Experience with Excel + Ability to work both independently and as part of a team + Ability to work a minimum of 20 hours a week WHAT YOU WILL GAIN: + Hands-on experience with configuring and customizing ERP + Experience with change management while implementing new automations + Opportunity to develop critical business and technical skills + Exposure to practical uses of AI in the workforce + Experience with data governance, reporting, and dashboarding + Visibility on the intersection of MIS and real business processes + Further understanding of the business solutions process ADDITIONAL INFO: + This role is part-time (20-30 hours per week) and is compensated hourly. + This is NOT a remote position. + A cover letter is REQUIRED, even if it's brief. Tell us why you are a fit! + Signing a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement. ACCOLADES & INDUSTRY AFFILIATIONS: + One of the Inc. 5000 fastest-growing companies four years running + One of West Michigan's Best and Brightest Employers + Member of Women in Transportation