## **About the Role** Are you passionate about **building and nurturing high-value relationships**? As an **Account Manager**, you’ll play a crucial role in managing and growing **key enterprise partnerships** within Uber Direct. This role is all about **strategic relationship management, consultative sales, and operational excellence**—ensuring our partners thrive on the platform. You'll work **post-sale** to **strengthen partnerships, drive revenue growth, and introduce advanced marketing solutions** such as targeted ads and promotions. You'll also play a pivotal role in **onboarding and launching new merchants** across various industries, ensuring their seamless integration and long-term success. As part of the team, you’ll be at the **forefront of retaining high-value accounts**, identifying **growth opportunities**, and **guiding partners strategically** to maximize their potential. ## **What You’ll Do** - **Own the growth and success** of a **portfolio of enterprise accounts**, ensuring partners achieve their business goals. - **Upsell advanced marketing products**, including targeted ads and promotional tools, to help merchants increase their visibility and sales. - Conduct **strategic business reviews** (quarterly, monthly) to refine sales and marketing strategies at the executive level. - **Analyze merchant performance** through **KPIs and OKRs**, identifying key opportunities to enhance success. - Drive **operational improvements**, resolving executive-level merchant challenges and optimizing platform engagement. - Develop **new merchant launch plans**, ensuring a seamless onboarding experience across industries. - Provide **hands-on vendor management and training**, introducing merchants to new features and products. ## **What You’ll Need** - **SQL knowledge**, enabling data-driven decision-making and advanced reporting. - **Significant experience** in **executive-level consultative sales**, with a strong focus on upselling advanced promotional products and ads. - **Operational & commercial mindset**, with the ability to translate data into strategic actions. - **Proficiency in interpreting complex commercial data**, presenting insights at an executive level. - **Deep understanding of e-commerce and marketplace dynamics**, with strong strategic and analytical skills. ## **Preferred Qualifications** - **Operational experience**, particularly in managing and optimizing commercial processes. At Uber, we foster an **inclusive, innovative, and results-driven** workplace. If you’re eager to work on **high-impact partnerships, shape business strategies, and drive success at scale**, we’d love to hear from you!        We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together. Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. \*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).