JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

a.    Zero Down time for helpdesk and reception services.         
b.    Thorough understanding of actual requirement & concerns of clients.  
c.     Act as back-up to the site FM / helpdesk team/reception as and when required.  
d.    Ensure all employee services are managed and delivered as per customer expectation /satisfaction within SLAs/KPIs; 
e.    Any adhoc/special requests to have the necessary approvals prior to implementation.
f.    Create and Maintain 52week planner, contract tracker & COI tracker        
g.    Monthly Reports/MMR’s to be updated after being approved by FM and OM
h.    Site Governance
i.    And other documentation as may be required by management
j.    Ensure all Facilities related documentation is filed and inventoried properly at site
k.    Walk through with the respective team (e.g. M&E, Housekeeping) to ensure the standard of facilities & premises. 
l.    Foresee issues and Pro Active measures taken in Facility, to Site Lead.   
m.    Make sure continuous follow up and ready to available.                                                                                                            Assist to Manage and maintain OPS AIDE, EHS, Documents for records and make sure to available for audits.
n.    Day-to-day Management to ensure the resigned staff returns their pass and key before signing their exit clearance. Ensure file copy is kept of the resigned staff’s exit clearance.       
o.    Day-to-day Management to create alias for Facilities team new hire using the Headtrax system as and when required.
p.    Comply with internal Facilities Policies and Procedures, as well as client policies, as it pertains to finance to avoid all ATFs, PO and PO extensions, etc. Request from vendor Ad-hoc quotation as and when required.  
q.    Make sure and timely submission of invoice from the vendor to the finance department & Update the GRR.  Procurement of asset tagging up on delivery of MS assets.
r.    Develop ownership and initiative to 100 % completion of assigned task. Continuous follow up and update the status to FM / OM. "Whistle blower" on matters not moving in a right direction.
 

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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.