JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Facilities Operations
• Implement a comprehensive energy management program.
• Implement building, client procedures, and performance measures to ensure simplification and accuracy of work methods and reliability of systems.
• Manage the soft and hard services vendors.
• Recommend continuous quality improvement practices, ensuring initiatives are followed up in the other outlets.
• Ensure consistency of policies & procedures are being followed at all times.
• Implement, comply with, and audit all internal management systems for quality assurance.
• Assist with the coordination of activities.
• Ensure all Reactive Maintenance is completed as per the agreed timeframes.
• Ensure all Financial Management requirements are completed in a timely and accurate manner.
• Ensure all facilities are functional, clean, and in good working condition.
Risk Management
• Coordinate a property risk management program which identifies major property risks including occupational health and safety, fire safety, essential services, and environmental risks.
• Ensure data integrity of all information loaded into systems and comply with the audit process from time to time.
• Assist in the development of guidelines and strategies to protect the health and safety of staff and others, protecting Jones Lang LaSalle's reputation.
• Ensure disaster recovery and business continuity planning is implemented and maintained.
• Ensure escalation procedures are in place and observed for incident and problem reporting.
Profitability/ Savings Initiatives
• Develop initiatives and strategies that lead to cost savings and service improvement.
Customer Service / Client Relationships
• Assist to evaluate service response time and service request trends and suggestions.
• Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user.
• Proactively develop business unit relationships ensuring that the expected service levels are achieved.
• Lead by example and assist the team in achieving maximum client satisfaction levels.
Reporting
• Ensure that all reports and other relevant data are regularly updated.
Training
• Ensure the staff adhere to facilities policies, procedures, and systems. Work closely with the Jones Lang LaSalle Facilities Manager to devise new and innovative methods of learning built around skill development, leadership, and succession planning.

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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.