Cuauhtemoc, Distrito Federal, Mexico
23 hours ago
Business Support Manager

Digital Business Services (DBS) is a pivotal part of the Group with 60k FTE across 60 markets. DBS consists of Technology, Operations, Data, Procurement, Corporate Services and Transformation. DBS provides essential operational and technical support to our global businesses and global functions. The Deputy Group Chief Operating Office (DCOO) comprises a set of outcome focused service pillars including Corporate Services, DBS CCO, DBS Transformation Services, ServCo Management, Group Transactions Implementation, as well as regional oversight for LATAM and MENAT

The Business Support Manager will directly support the Global Head of Corporate Services providing operational and administrative support and delivering ad hoc projects

PerformanceCo-coordinate activities to ensure the smooth running for Global Head of Corporate Services including meetings, townhalls, offsites and events – across logistics, agendas, content and stakeholder briefings.Provide administrative support for the Global Head of Corporate Services including diary management.Drive ad hoc projects in support of the key activities. Proactively identify emerging risks and issues and drive their path to resolution.Lead on team communications to drive engagement.Identify and lead on continuous improvement opportunities across the function.GovernanceSupport with the preparation of governance documents and presentations, ensuring quality and timely submissions.Ensure senior management is fully briefed and prepared for key meetingsEnsure appropriate governance is implemented along with robust documentation and supporting controlsLeadership TeamworDevelopstrong relationships with key stakeholders to support the Global Head of Corporate Services activities ensuring all commitments are met and provide proactive issue management.

Digital Business Services (DBS) is a pivotal part of the Group with 60k FTE across 60 markets. DBS consists of Technology, Operations, Data, Procurement, Corporate Services and Transformation. DBS provides essential operational and technical support to our global businesses and global functions. The Deputy Group Chief Operating Office (DCOO) comprises a set of outcome focused service pillars including Corporate Services, DBS CCO, DBS Transformation Services, ServCo Management, Group Transactions Implementation, as well as regional oversight for LATAM and MENAT

The Business Support Manager will directly support the Global Head of Corporate Services providing operational and administrative support and delivering ad hoc projects

PerformanceCo-coordinate activities to ensure the smooth running for Global Head of Corporate Services including meetings, townhalls, offsites and events – across logistics, agendas, content and stakeholder briefings.Provide administrative support for the Global Head of Corporate Services including diary management.Drive ad hoc projects in support of the key activities. Proactively identify emerging risks and issues and drive their path to resolution.Lead on team communications to drive engagement.Identify and lead on continuous improvement opportunities across the function.GovernanceSupport with the preparation of governance documents and presentations, ensuring quality and timely submissions.Ensure senior management is fully briefed and prepared for key meetingsEnsure appropriate governance is implemented along with robust documentation and supporting controlsLeadership TeamworDevelopstrong relationships with key stakeholders to support the Global Head of Corporate Services activities ensuring all commitments are met and provide proactive issue management.Bachelor's degree in Economics, Administration 5 years of experience in Finance Financial Reporting Budget review management Forescast Budget planning (Chile, Brazil and Uruguay) Application support and maintenance Asset management Support for capital investment management Administrative and financial (facilities management)Strong Microsoft Office, including Word, Outlook, PowerPoint and ExcelUnderstanding of the HSBC Group and its business strategy. Knowledge of Digital Business Services including the services, processes and people

At HSBC, we expect our people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunity. Our values define who we are as an organization and what distinguishes us, we value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing and we make things happen.

At HSBC we are oriented to guarantee gender equality and constant training for our employees as well as the protection of their labor and social rights.

At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.

We want you to be part of our team Find out what it's like to work with us

Bachelor's degree in Economics, Administration 5 years of experience in Finance Financial Reporting Budget review management Forescast Budget planning (Chile, Brazil and Uruguay) Application support and maintenance Asset management Support for capital investment management Administrative and financial (facilities management)Strong Microsoft Office, including Word, Outlook, PowerPoint and ExcelUnderstanding of the HSBC Group and its business strategy. Knowledge of Digital Business Services including the services, processes and people

At HSBC, we expect our people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunity. Our values define who we are as an organization and what distinguishes us, we value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing and we make things happen.

At HSBC we are oriented to guarantee gender equality and constant training for our employees as well as the protection of their labor and social rights.

At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.

We want you to be part of our team Find out what it's like to work with us

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