Job Description

Hello Future Business Support Specialist

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As a Business Support Specialist in FNB Loans, you will be responsible for specialized campaigning, dialer administration and building reports sent to business

Research and development of growth opportunities within existing portfolios to unlocking new revenue opportunities

Are You Someone Who Can ​

Increased growth and volumes through successfully obtaining business opportunitiesManage costs / expenses within approved budget to achieve cost efficienciesDeliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutionsCultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff membersIdentification of new lead opportunities within industries not previously pursued to be shared with the industrySupport with target balancing and structuring by applying own Cash knowledge and understanding the impact of the limit requirements for the client to use our Online solutionsComply with governance in terms of legislative and audit requirementsManage Online Research as a project within various industry portfolio's with suitable reporting, access to information and monitoring of results and to proactively change of process if the required results are not being achievedUpdate systems with client information e.g. Siebel Pipeline, revenue reporting by inputting and assisting with creation of client presentations and supporting documentation to enable the Banking SpecialistIdentify and define specific tools or processes including standard MIS extracts and industry trends to enable tangible results to be provided to Banking SpecialistsManage own development to increase own competencies

You Will Be An Ideal Candidate If You Have

BCom Degree or equivalentExcel proficiencyUnsecured Loans experienceDebt ReviewRevolving FacilitiesExperience within the dialer environmentCoding understanding (advantageous)

You will have access to:

Opportunities to network and collaborateA challenging working environmentOpportunities to innovate

We can be a match if you are / have

Adaptable and curiousThrive in a collaborative environmentConceptual and Big Picture ThinkingEthical JudgementStrategic Thinking

Apply now if you are interested in taking the next step. We look forward to engaging with you!

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Closing date: 15 February 2025

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

15/02/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.