Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

IFS - Operations

Management Level

Senior Associate

Job Description & Summary

About the role

As a BST Senior Associate, you will be responsible for various tasks related to Oracle, Salesforce, risk management, bills processing, WIP management, and other administrative duties. Your attention to detail, customer service skills, proactiveness, and process orientation will be essential in ensuring the smooth functioning of the Commercial and Operations team.

The responsibilities of a BST Senior Associate include, but are not limited to the following:

Oracle-related tasks:

Update engagement team members' information (onboarding/offboarding) and engagement changes via ServiceNowCreate sub-tasks for project codes in OracleChange project fees, transfer time and expense, add/change debtor, modify project end dates, terminate engagements, and update engagement members and discount rates/WIP adjustments

Salesforce-related task:

Proactively track completeness and accuracy of Salesforce details

Risk Management-related activities:

Monitor and progress Risk Assessment activities, troubleshoot next steps with RM teamDraft RM forms (e.g., initial entries for CA/AML/RC/AFS) and reviewSet-up/wrap-up and manage SaveIt, including quality check of uploaded filesCreation of TRF assessment forms

Billing-related task:

Process bills efficiently and accurately

Work-In-Progress Management:

Collaborate with engagement managers on project/engagement specific analysis and reports (e.g. WIP, profitability)

Other task/s:

Handle the onboarding and offboarding of engagement managers from Salesforce/Oracle/SaveIt, etc. (e.g., change name of EM leavers).

About you

Detail-oriented with a keen eye for accuracyStrong customer service skills to effectively communicate with team members and clientsProactive attitude towards problem-solving and task managementWell-organized and able to manage multiple tasks simultaneouslyProcess-oriented mindset with the ability to follow established proceduresFinancially literate to understand billing and financial management processes

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred: Bachelor Degree

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date