Business System Analyst
Engagement Type: Contract
Location: Cranston, RI
Duration: 6 Months
Additional Details: Must be able to interview in person.
Description:
- Postion will work in the Program Management Office to manage helpdesk queue (phone & email) for Planview application and department mailbox inquiries.
- Updating of project information as needed, ensure application alignment with oranization heirarchy and other duties as assigned.
- Knowledge of testing processes - preferred.
- Program Management/Project Management knowledge - preferred.
- Previous banking and project experience preferred.
- Prior Planview experience would be a bonus.
- Other skills include Windows, Excel, Powerpoint, Outlook.
- This person must be able to work full time on site, and be available to interview in person as early as May 3rd & 4th.
Requirements:
- Associate's degree in computer related field or equivalent training - preferred.
- 1-2 years experience required.
Skills &Competencies:
- Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
- Must have a strong command of the English language, both written and oral.
- Basic ability to work independently and manage one's time.
- Basic knowledge of computer hardware and software (Preferred).
- Knowledge of Project Management - preferred.
- Knowledge of Planview Application - preferred.
- Answer user inquiries regarding Planview software application to resolve problems, typically of a lower complexity.
- Maintain records of daily data communication transactions, problems and remedial actions taken.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Must be detailed orientated, reliable and able to work independently.
Please read through the requirements and send your best possible resources.
Please provide the following candidate information when submitting candidates
Full legal Name noted on the resume
Contact Details/Phone and email address noted on the resume
Current Location
Candidates availability for interview: both phone and in person
Please also include your best competitive rate