NY HELP Yes Agency Insurance Fund, State Title Business Systems Analyst 1 (Client Relations) - NY HELPS Occupational Category Other Professional Careers Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $52198 to $82656 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 10% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8:30 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address 1 Watervliet Ave Ext City Albany State NY Zip Code 12206 Duties Description The Business Systems Analyst 1 will work closely with program and department staff to assist with execution of projects identified by leadership and develop requirements for the more critical business analysis projects. The Business Systems Analyst 1 utilizes a wide range of specialized knowledge, skills, tools and techniques to elicit, analyze, communicate and validate requirements. Additional Duties include but not limited to:• Researches and gathers requirements by conducting individual or group interviews, scheduling and facilitating meetings, distributing surveys, and reviewing documents.• Analyzes and develops the business case during the project intake process.• Documents the current or future state of the business process or function; creates flow charts and process models describing functions. • Develops training materials related to business systems implementation for users.• May write procedure manuals and document business process deficiencies requiring resolution during or after implementation. • Communicates business process and system requirements to program staff, and stakeholders.• Reviews and analyzes business process deficiencies requiring resolution during or after implementation Minimum Qualifications For permanent, non-competitive appointment (NY HELPS):• Reachable on current Civil Service eligible list for this title; OR• One year of permanent, competitive class service in a title eligible for transfer under Section 70.1 or Section 52.6 of the Civil Service Law. Eligible titles include, but aren’t limited to: Claims Services Representative 1, Policyholder Services Representative 1, Underwriter 1; ORA bachelor's degree or higher and two years of professional business analysis experience where your primary duty was performing three of the five following activities: - Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, JAD Sessions). - Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis). - Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirements Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, Change Management Analysis). - Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals. - Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.. Please be advised that the New York State Insurance Fund does not offer sponsorship for employment visas to employees or potential employees. Candidates sponsored for employment by an organization should be aware of their sponsorship status and the relevant expiration date(s) of that sponsorship before applying to this position. Additional Comments For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.Fringe Benefits: • Competitive Compensation.• Future Career Growth Potential. • Open and Supportive Team-Based Environment.• Plentiful Vacation, Personal, and Sick Leave Accruals. • Paid State and Federal Holidays.• Full Medical, Vision, and Dental. • Retirement Options. • Public Student Loan Forgiveness (PSLF).• Possibility of Telecommuting, Flextime, and Alternative Work Schedules.NY HELPS Program:This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.NYSIF Commitment to Diversity, Equity, and InclusionThe New York State Insurance Fund (NYSIF) prioritizes and champions diversity, equity, and inclusion (DEI) throughout our agency. NYSIF provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other protected category under federal, state, and local law. We believe that embracing our differences brings richness, new ideas and experiences to NYSIF, which energizes a creative and innovative work environment. We strive to foster a workplace where diverse individuals are able to participate fully in the decision-making process and have ample opportunity for advancement. We are committed to investing the necessary resources and attention to improving the engagement, retention, and promotion of the extraordinary talent we have.Executive Order 31 commits New York State government to becoming a model employer for people with disabilities, increasing the participation of people with disabilities in state service and ensuring equal access to opportunities. NYSIF is proud to utilize best practices to recruit, hire, retain, and promote career advancement of individuals with disabilities. This includes special focus on current and prospective employees with the most significant disabilities, such as the use of supported employment, individual placement with support services, customized employment, the civil service sections 55/b and 55/c programs, internships, and job shadowing. If you are a person with a disability and wish to request that a reasonable accommodation be provided for you to participate in a job interview, please send an email to NYSIF’s Reasonable Accommodations mailbox at ra@nysif.com. Some positions may require additional credentials or a background check to verify your identity. Name Khalan Cassala Telephone Fax (518) 437-1618 Email Address hr@nysif.com Address Street PO Box 66699 City Albany State NY Zip Code 12205 Notes on Applying Candidates should email a resume and cover letter to hr@nysif.com, indicating the vacancy post number in the subject line. Please include your current, official NYS job title in the body of your submission.