**Overview** The Analyst, Business Systems Analyst is responsible for acting as a subject matter expert for applications, providing technical expertise to business and developers throughout the lifecycle of a project. This includes managing the performance of applications, providing support for issues, fulfilling any changes to the applications, defining requirements for supporting applications and any other projects, and developing comprehensive project plans, if required, in conjunction with project manager. Additionally, the person collaborates with stakeholders to align projects with business objectives, to ensure regulatory compliance, and to maintain effective communication and reporting. The Business Systems Analyst plays a critical role in driving successful implementations that support the business’s objectives and enhance operational efficiency. Additionally, the person should have at least peripheral knowledge of key banking & financial services business uses in-scope of the program, such as compliance, front-office transaction processing, treasury management and back-office process. **Responsibilities** + Participates in the support of systems including requirements gathering, design documentation, monitoring issues and enhancements of systems. + Work with business, technology staff and management to perform analysis, to develop and to maintain business requirements document and IT requirements document. + Participates in system development lifecycle including all aspects relating to testing (eg. unit, end-to-end, parallel), implementation, training and documentation. + Acts as a liaison and facilitator between all business units and technology teams to investigate and resolve application functionality, technical-related issues or requests + Provides assistance and advice to business users in the effective use of systems + Assist with research to identify solutions for current and future business needs. + Identify technology modification requirements in existing applications to meet business user requirements + Design and create queries and reports by analyzing business and user requirements using SQL, Power BI or any other BI tools if required + Assist in designing and creating EUC tools by analyzing business, user and regulatory requirements. + Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. + Integrates subject matter and industry expertise within a defined area. **Compliance** + Ensure full compliance with all the Bank’s policies and procedures, including Anti-Money laundering policies, and the requirements of the relevant regulatory bodies as communicated by Compliance Department. + Ensure all mandatory trainings are completed within due date **Qualifications** + Bachelor’s degree or equivalent experience (Preferably in a Technology or related discipline). + 1-3 years of business system analyst, application support or related experience in banking / financial services. + Experience working with DTCC (Derivatives Reporting), FINTRAC EFT Reporting, Document Management System is valuable asset. + Proficient in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Visio). + Strong process mapping skills required; ability to gather and analyze data, organize findings, build presentations + Ability to effectively communicate ideas, project status, and recommendations. + Adept at queries, report writing and presenting findings to all levels of business partners. + Strong planning and coordination skills for implementing brand new cross-functional processes and activities. + Assertive and self-confident to challenge status quo and propose diverse ideas within existing processes and business practices. + Pragmatic problem-solver, forward thinker with knowledge of broader financial business models and operating risks. + Strong relationship management skills with ability to deepen relationships and build partnerships across key support all areas like Business, Finance, Audit, Compliance, Data Office, other Technology Partners, Risk, and Legal. + Manage and own escalations through to resolution including root cause analysis, identify fix and preventative measures. + Effective analytical skills and proactive approach to problem-solving with limited supervision + Ability to manage competing priorities and aggressive deadlines while remaining focused on critical detail. + Self-motivated, positive, creative, innovative thinker, customer-oriented, resourceful, flexible + Highly organized multi-tasker with the ability to prioritize and manage time strategically **About SMBC** SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC Rail Services LLC, Manufacturers Bank, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd. SMBC provides reasonable accommodations for employees with disabilities consisted with applicable law. If you need reasonable accommodation during the application process, please let us know as SMBCCB_Accessibility_Canada@smbcgroup.com. SMBC is an EO employer – M/F/Disability