Who we areThe Business Systems Analyst will be a key contributor on the Revenue Technology (“RevTech”) team, responsible for managing the scale, maintenance, improvements, and architecture of Salesforce and associated integrated applications. The Business Systems Analyst partners with business stakeholders to execute against short and long term needs, ensuring optimal configuration of applications in alignment with business needs. The role combines strategic responsibilities with hands-on technical work and day to day execution to drive innovation across the company, with a primary focus on Salesforce and its ecosystem.Why Attentive needs youGather requirements from business stakeholders and refine into actionable items for technical development or researchDevelop and implement basic Salesforce changes that deliver a solution to business problemsUnderstand business and technical priorities and ensure alignment with cross-functional teams and business stakeholdersUnderstand our Salesforce data points and their impact on data dependent processes, automation, and analysesOwn the maintenance and enhancement of essential processes within Salesforce and the Business System technology stackProvide support to team members on overall system design, integrations and enhancementsAbout youBachelor’s degree in computer science, business, or related field and/or equivalent combination of education and experience2+ years of experience implementing, configuring, and managing Salesforce environmentsKnowledge of Salesforce object schema and relationshipAbility to build Salesforce Reports or query data using SOQLUnderstanding of Salesforce Flow automationExperience with the implementation and management of SaaS integrations for Salesforce such as Zendesk or ZapierExperience with Salesforce CPQ implementation and management is a plus but not requiredExperience analyzing large data set using  Excel or Google SheetsExceptional problem solving and analytical skills in relation to user processes and system gapsFamiliarity with project management methodology such as Scrum-Agile and KanbanUnderstand system integration and ETL processesStrong verbal and written communications with ability to effectively communicate complex information to audiences at all levels of the organizationDemonstrated ability to work effectively within a team in a fast-paced environmentDemonstrated ability to set proper time and resource expectations with stakeholdersWorks effectively and diligently with or without deadlinesAbility to work independently and collaborate effectivelyYou'll get competitive , from health & wellness to equity, to help you bring your best self to work.
For US based applicants:- The US base salary range for this full-time position is $80,000 - $110,000 annually + equity + benefits- Our salary ranges are determined by role, level and location
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