We are seeking a Business Systems Analyst to join our CGI team with consulting experience to assist in promoting quality assurance and process improvement solutions to realize our client's transformative vision.
This is a full-time career opportunity to work on a highly visible transformation (Infrastructure services) projects for one of our long-standing government clients! This role applies deep technical expertise to the design, implementation, testing, and ongoing support of AWS services.
This position can be located remotely anywhere in the US; however, the preferred locations are one of our Onshore Delivery Centers: Troy, AL; Lafayette, LA; Wausau, WI; Knoxville, TN; Mobile, AL; Belton, TX; Waterville, ME; or Lebanon, VA. This role is to be completed in a hybrid capacity.
CGI anticipates accepting applications for this position through February 18, 2025.
The self-motivated person who fills this position will be joining and contributing to a dynamic team that will be assisting a local Northern California public sector client to successfully transform how they provide services to their respective clients in quality assurance and control (non-testing) through the deliverable review of project written work products and deliverables.
Candidates for this role will have close collaboration with CGI peers and the client to define, refine and promote high quality delivery. They will have the opportunity to collaborate with colleagues in different groups to help advance quality management initiatives for CGI solutions.
Candidates will be responsible for generating innovative ideas for deliverable and work product content and validating compliance with project style-writing guides and processes, while working both independently and collaboratively as part of a team. The candidate must demonstrate superior writing, editing and communication skills, with attention to detail.
How we’re transforming Government
We use technical expertise and secure solutions to help government reinvent the ways of working to improve citizen services and increase efficiency. Our work helps civil entities provide services transparently and with fewer resources.
How you'll make an impact
• Prepare, review, revise and maintain technical documentation
• Gather and analyze technical information from various sources to document new and changing requirements, and processes and procedures
• Independently gather information from technical and nontechnical Subject Matter Experts (SMEs) to develop, organize and write procedures, technical specifications and process documents
• Create and organize information architecture
• Provide support for deliverables, monthly reports and quarterly numbers for documents
• Develop and maintain templates for written documentation ensuring a consistent “look and feel” that meets and exceeds the company standards and client expectations
• Determine the clearest and most logical way to present information to the target audience for comprehension of various documentation types
• Generate innovative ideas for content and workflow solutions
• Create or work with graphic designers and analysts to create diagrams, charts and other visual aids to assist readers in understanding a product or process
• Work closely with many internal and external groups within the public sector environment
• Collaborate with different teams consisting of CGI peers and client participants
What you'll bring
Minimum Qualifications & Professional Experience:
• 2+ years of experience as a Business Systems Analyst, working in a large and complex IT system project
• At least 1+ years performing Quality Assurance Analyst (non-testing) or Profession-Technical Writing type work
• At least 1 year experience exercising QA principles and practices on a large and complex IT project
• At least 1+ years performing technical writing skills, including solid experience writing and analyzing documentation for multiple audiences
• At least +1 years' experience creating and using diagrams, screenshots, charts, workflows and graphics that increase user understanding
• Any experience implementing process improvement on project involving large and complex IT systems is a plus
• Experience working with technical and nontechnical team members and stakeholders at different levels in the IT field
• Experience working in technical Agile/Scrum teams, with ability to follow and meet evolving project requirements and priorities in a fast-paced environment
• Willingness to learn new processes, tools and professional talents
• Ability to expertly use MS Word, Excel, PowerPoint and Visio
• Ability to follow verbal directions and produce documentation in a quick turn-around environment
• Ability to work with cross-functional teams
• Maintain excellence in document and presentation materials
• Ability to work toward aggressive deadlines, in team and individual settings, in a timely manner
• Demonstrated follow-through and independence in tackling assigned work
• Demonstrated strong oral and written communication skills
• Excellent analytical and problem-solving skills
• Four-year Bachelor’s degree or higher degree
“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $50,800 - $83,800."
At CGI we call our professionals “ CGI Partners” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:
Competitive base salaries
Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
401(k) Plan and Profit Participation for eligible CGI Partners
Generous holidays, vacation, and sick leave plans
Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
Back-up child care, Pet insurance, a CGI Partner Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more
CGI’s benefits are offered to eligible professionals on their first day of employment to include:
• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Well-being programs
For more detailed information about our benefits offerings visit Benefits | CGI Careers
Please note that the benefits listed above are subject to change based on the specific terms and conditions of the contract being supported.
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Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.