**Overview** Kimley-Horn is looking for a Business Systems Analyst to join our business team in the Raleigh, North Carolina (NC) office. This is not a remote position. **Responsibilities** The Business Systems Analyst willbe responsible formonitoring,maintaining, and providing various levels of support for the company’s business applicationsand processes includingautomation platforms,DeltekCostpoint, and other custom web applications. Responsibilities include, but are not limited to: + Day-to-day maintenance and administration support for UiPath,DeltekCostpoint, and custom web applications + Be the Finance team’s point of contact to provide hands-on support and escalate issues + MonitortheServiceNow helpdesk ticketsreceivedand perform level 1 troubleshooting and resolution for users’ technical issuesincluding hands-on support + Escalate issues to IT team members for advanced troubleshooting + Work with finance and IT departments to ensure requests are routed to the proper resource to be resolved quickly and efficiently + Assistin testing automations,enhancements, updates, and system changes to the current applications + Generate andmaintainadmin and user documentation, including training and reference materials **Qualifications** + Bachelor’s degreeor3 years of applicable experience + Excellentclientservice skills includingvettinginitialrequestthrough problem resolution + Solid understanding of finance and accounting functions + Confident self-starter who pays close attention to detail while working in an engaging, fast-paced environment + Ability to learn quickly and adapt to changing requirements + Ability to work in teams, managemultiple tasks + Professional demeanor and ability to display a positive professional attitude + Experience withUiPath,Power Platform,DeltekCostpointERPis a plus + Experience with virtual machines and cloud computing infrastructure a plus **Why Kimley-Horn?** At Kimley-Horn, we do things differently. People, clients, and employees are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it— that’s why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn’s placement on the Fortune “100 Best Companies to Work” list for 17 years! _Key Benefits at Kimley-Horn_ + Exceptional Retirement Plan: 2-to1- company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution. + Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options. + Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays. + Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses. + Professional Development: Tuition reimbursement and extensive internal training programs. + Family-Friendly Benefits: New Parent Leave, family building benefits, and childcare resources. Share this job with a friend (https://careers-kimley-horn.icims.com/jobs/17038/business-systems-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834442239) Share on social media _Applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 3 days of being posted._ PleaseCLICK HERE (https://www.kimley-horn.com/careers/benefits/at-a-glance/) to learn more about the potential Benefits you may be eligible to receive with this role. If you require an accommodation, pleaseCLICK HERE. (https://www.kimley-horn.com/careers/ada-accommodation-request/) **Applicants must be legally authorized to work for Kimley-Horn in the U.S. without employer sponsorship. We do not typically sponsor H1-B or any other work visa petitions.** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities **Posted Date** _5 days ago_ _(2/17/2025 2:22 PM)_ **_ID_** _2025-17038_ **_Education_** _Bachelor's Degree_ **_Discipline/Focus_** _Finance/Acct/Business_