Job Description

As the world works and lives faster, Worldpay is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you Worldpay?

About the role:
As a Business Systems Analyst, you’ll act as the voice of the customer to ensure that our teams continue to deliver more best-in-breed products that advance the way we pay, bank and invest. You’ll work as part of a team in a scrum setting and must be a self- motivated, proactive, and out-of-the-box thinker.
 
About the team:

Part of our Service Reliability Engineering organisation, you’ll be joining the new “Centre of Excellence” team who are tasked with driving consistency, best practice, reporting and process excellence throughout our technology organisations. Be ready to use your expertise to drive change and influence those around you towards better ways of working, for a small team we have a lot of focus and influence – we have some exciting challenges ahead!

What you will be doing:

Producing and sharing high quality reporting on our teams, processes and services

Working with Excel

Analyzing data to identity areas of focus and driving improvements

What you will need:
Bachelor’s in computer science or information systems or equivalent experience.

An in-depth understanding of ITIL processes and Service Management.

Strong ServiceNow experience and knowledge of reporting capabilities.

Experience with data analyze.

Experience with Excel

Experience working and partneringr with stakeholders of all levels.

Added bonus if you have:

Knowledge/experience of the payment industry and the lifecycle of a payment

What we offer you:
A career at Worldpay is more than just a job. It’s the change to shape the future of fintech. At Worldpay, we offer you:
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here.

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.