Grand Rapids, MI, USA
48 days ago
Business Systems Analyst II

Job Summary:

The Business Systems Analyst is responsible for gathering requirements, designing solutions or portions of solutions, assisting or leading the creation of a schedule for developing the solution, and ensuring the proper solution is tested, delivered, documented, and deployed. This role has the ability to self-manage and work independently with little or no supervision needed to complete daily tasks.


Job Duties:

Builds working relationship with key stakeholder groups Seeks out knowledge and understanding of the key business activities, systems, software, and processes within assigned focus area Works with stakeholders to understand problems, needs, and enhancements Produces specifications for new or modified systems through collaboration with business users and other IT staff Documents requirements using standard templates, workflow diagrams, wireframes, and prototypes Works with other IT staff to produce new systems and software Researches and evaluates emerging technologies and software solutions for their application to the Firms business needs Facilitate research to support build versus buy evaluations of software systems and software Provides reference documentation of systems and software Plans and facilitates the validation and testing for new systems, software, and enhancements Facilitates the knowledge transfer and hand-off of new systems and software to the Operational support team Creates and maintains project and resource plans to successfully implement IT projects Proactively identifies and mitigates project risks Maintains and controls projects through oversight, influence, and communication Develops and executes communication plans for projects that include weekly status reports and project change requests Facilitates the rollout, documentation, training, and communication to end users affected or impacted by IT projects Coordinates and manage vendors and vendor resources engaged for project-based initiatives Other duties as required

Supervisory Responsibilities:

Supervises external contractors and vendors as needed to successfully deliver projects


Qualifications, Knowledge, Skills and Abilities:

Education:

High school diploma or GED, required Bachelors degree in Computer Science, Information Systems, or Management Information Services, preferred

Experience:

Two (2) or more years of experience in the information technology field, required Exposure to relational database concepts, required Experience as a Software Developer or Analyst, preferred Prior experience working within a professional service firm or military, preferred

License(s)/Certification(s):

Project Management or Agile certifications, preferred IIBA certifications, preferred

Software:

Hands on experience working with one (1) or more of the following software systems, preferred: Oracle PeopleSoft Financials, Oracle PeopleSoft Enterprise Services Automation, Oracle PeopleSoft HRMS, Oracle Business Intelligence, Microsoft Dynamics CRM, Microsoft SharePoint, Microsoft Power Platform & Power Apps, CCH ProSystemFX, CaseWare, Thomson Reuters CS Professional Suite, Thomson Reuters GoFileRoom, Content Management Systems

Other Knowledge, Skills & Abilities:

Strong written and verbal communication skills Leadership skills Excellent interpersonal and customer relationship skills Capacity to work in a deadline-driven environment while handling multiple complex projects/tasks Capable of successfully multi-tasking while working independently or within a group environment Demonstrated problem solving skills Capacity to utilize experience, technical knowledge and business sense to resolve issues and questions, along with plan and accomplish project/task goals Capable of facilitating meetings efficiently and effectively Ability to develop process documentation using diagrams and prose based on customer collaboration

 

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.    
    
California Range: $85,000 - $90,000      
Washington Range: $85,000 - $90,000   
 

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