Kforce has a client that is seeking a Business Systems Analyst II in San Diego, CA. This person would be involved in contact centers Capacity Planning and workforce management. Responsibilities: * Data analysis: Collect and analyze data related to production capacity, including machine utilization, labor resources, and production schedules * Forecasting: Predict future capacity requirements based on demand forecasts, production schedules, and historical performance data * Modeling: Develop and maintain capacity models to simulate different scenarios and assess the impact of changes in demand, production processes, and resource availability * Reporting: Generate and present reports on capacity utilization, constraints, and potential bottlenecks to stakeholders and management * Resource allocation: Determine the optimal allocation of resources (e.g., equipment, labor) to meet production goals and maximize efficiency * Process improvement: Identify opportunities to enhance production processes, reduce waste, and increase capacity through process optimization and automation