Business Systems Analyst III - Document Management Systems 119057 Zurich North America is currently hiring a Business Systems Analysis III who will work out of our Schaumburg, IL North America HQ in a hybrid schedule. This person will report to an Application Delivery Manager within Enterprise Solutions working with document management systems. Responsibilities: • Collaborate with stakeholders to facilitate requirement sessions, elicit, elaborate, and document business requirements and user stories. • Analyze and translate business needs into functional and technical specifications, ensuring alignment with Design and Architectural decisions. • Should be familiar in creating Business process flows, data flow artifacts. • Use data query tools to perform data analysis and validation. • Communicate effectively with both technical and non-technical stakeholders, ensuring a clear understanding of project progress and outcomes. • Support application and integration testing, implementation, and training activities throughout the process to ensure original requirements are met, assists quality assurance with the creation and execution of acceptance testing as needed. • Supports post-implementation activities, support the analysis to identify root cause and problem solving. • Support triaging business requests. Required: • Bachelors Degree in Business Administration or Computer Science or Engineering and 6 or more years (8 or more for BSA III) of experience in the Information Technology area OR • High School Diploma or Equivalent and 8 or more (10 or more for BSA III) years of experience in the Information Technology area AND • Experience with process modeling tools • Insurance application system design/analysis experience • Experience with use case development • Experience with SQL querying Preferred: • Excellent communication and collaboration skills. • Strong problem solving and analytical skills. • Knowledge of P&C - Commercial Insurance, Claims, or Underwriting processes preferred. • Experience working with Content Management systems (FileNet desired) highly preferred. • Experience working with tools and systems for digitizing and categorizing documents including OCR and Ai and data extraction highly preferred. • Experience with Scrum/Agile methodologies. • Experience with Jira • Strong experience using Microsoft Office • Experience modeling business processes using Visio. • Relevant certifications in Business System Analysis or related field are a plus. • Agile Certification – CSM, CPO etc. are a plus At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please clickhere (https://www.zurichna.com/careers/benefits) . Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply, as they will be considered based on their experience, skills, and education. The salary indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary rangefor this position is$92,100.00 - $150,900.00, with short-term incentive bonus eligibility set at 15%. As an insurance company, Zurich is subject to 18 U.S. Code § 1033. As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ). A future with Zurich. What can go right when you apply at Zurich? Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more. As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. Location(s): AM - Schaumburg Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-LH1 #LI-ASSOCIATE