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Department Summary:

Are you passionate about business processes and their impact on various government sponsors’ work? Do you enjoy solving complex problems in a team environment? Do you want to work on behalf of the public good? The MITRE Business Process Innovation department may be for you! Our department is a part of MITRE’s Enterprise Strategy and Transformation (ES&T) Innovation Center. We offer process engineering and business innovation knowledge and capabilities across the MITRE enterprise to enhance effectiveness and sustain transformational impact for our government sponsors. The ES&T Innovation Center is a growing team of approximately 200 professionals collaborating to drive targeted and enduring change within an enterprise; work with sponsor leaders to reimagine and solve complex problems while anticipating future challenges or opportunities; and guide sponsor improvements to processes, strategies, technologies, and organizational systems. 

Roles & Responsibilities:

Analyze alternatives to improve future business operations for federal departments Conduct interviews to elicit business requirements Use qualitative analysis methods to find trends, themes, and similarities Develop trusted strategic partnerships with key customers and stakeholders  Assess the alignment of services and technology with desired business/mission strategies and objectives Help organizations use diverse teams of customers and stakeholders to ideate, select, define and iterate solution concepts to complex problems Assist internal innovation partners in advancing innovation frameworks and methodologies within enterprise transformation environments Partner with leadership (internal and external) in defining and communicating their vision for major organizational transformations Work with partners to explore potential and actual operational implications of introducing an innovation (e.g. a new technical solution) Share and present your developed ideas to team members 

Basic Qualifications:

BS with a focus on in Management Sciences, Information Systems Management, Business Analytics, Decision Sciences, Engineering Management, Industrial Engineering, Business Innovation, Business, Psychology (human factors), Design, or other business problem-solving disciplines and a minimum of 2 years of related experience; or an advanced degree without experience; or an equivalent combination of related education and work experience.Familiarity with two or more of the following areas: Business Innovation  Design Thinking Human Centered Design Service Design Lean Startup Innovation Management Strategic Foresight Business Process Improvement Qualitative Analysis Methodology Must be a US citizen capable of obtaining and maintaining a US Government security clearance (Secret or DHS Fitness). 

This position requires a minimum of 50% hybrid on-site

Preferred Qualifications:

MBA preferred.  Experience working in complex environments. Certified in Design Thinking, Entry Certificate in Business Analysis (ECBA), or Lean Six Sigma Preference given to candidates holding current / active US Government security clearance(s). 

This requisition requires the candidate to have a minimum of the following clearance(s):

None

This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s):

None

Work Location Type:

Hybrid

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