Miami, FL, US
23 hours ago
Business Transformation Manager

ADP is hiring a Business Transformation Manager. 

Do you enjoy taking on challenges, upholding values, energizing a team, and exceeding goals by driving projects to solve for problems across people, process and technology?  Are you looking to join a fast-paced, inclusive environment with a culture of collaboration        and belonging?  Do you enjoy collaborating with different stakeholders and team members while staying aligned to team objectives and goals? 

 

If so, you will fit right in with our dedicated team, who make amazing things happen for each other and our clients every day. Do not just take our word for it… read on and see for yourself!  

 

ADP is hiring a Business Transformation Manager for the HRO Operations Business Transformation Team to lead projects from end-to-end strategy through execution in an internal consulting role. In this position, you will leverage your strategic change management, org design, business process, technology and consultative expertise to lead, manage and execute large-scale, strategic enterprise-wide transformational programs for the HR Outsourcing organization. Reporting directly to the Director of Business Transformation, this person will be a key member of the team with experience working collaboratively across multiple stakeholders and functional areas to achieve results. There are no direct reports associated with this role. 

 

 

 

What you’ll do: Responsibilities 

You are: 
An experienced change management, technology, or strategy consultative professional with the ability to define and implement change management strategies to facilitate business transformation and to achieve desired business results. You are a highly driven initiative-taker inspired by working with cross-functional teams and have the capability to successfully deliver top executive initiatives from strategy through to execution. You possess exceptional capabilities in the areas of problem solving, strategic thinking, business and technical acumen, judgement, cross-functional collaboration, facilitation, and storytelling. You can go deep into the details while seeing the big picture and easily connecting the dots.  

 

What you can expect on a typical day:  

You will: 

Successfully plan, manage and lead projects related to change & adoption, org design, op model design, data analysis and tech adoption across the HRO with different priorities and complete them according to target completion dates  Develop and launch change management strategies, communications plans and trainings to enhance adoption of technology and new ways of working  Help coach, upskill and guide Senior Consultants and Business Analysts through the Business Transformation project lifecycle    Develop and manage a strategy independently and see it through design, build and execution (end-to-end)    Craft communications to drive awareness, knowledge and adoption of changes and identify metrics to track success  Be keenly focused on the internal associate experience, operational excellence, and efficiencies  Establish frameworks, define opportunities, drive awareness and guide team members to realize these opportunities   Be a change catalyst capable of aligning strategy, people, process, and technology  Perform assessments to develop insights and action plans to achieve best-in-class performance    Understand the big picture and be able to connect all the dots with little guidance    Be a servant leader and have a team mindset 

 

 TO SUCCEED IN THIS ROLE: Requirements  

At least 4 years of relevant work experience, preferably in a business-related capacity such as management consulting or strategy or change management  Deep experience in strategic change management methodologies (leader alignment, stakeholder analysis, change impact assessment, communications, training, change measurement and adoption tracking, survey development and data story telling)  Project management experience, ability to structure and manage project work independently and own the work you do  Possess excellent ability to re-design business processes from the ground up to drive efficiency and innovation for a project  Business Process improvement and analysis experience, cost savings model development   Technology adoption/implementation - deep experience (strategy through execution)    Technical training strategy development and execution, as needed as related to innovative technology 

 

Behaviors: 

Proactive self-starter requiring minimal guidance and ability to meet deadlines   Recommend and implement practical solutions while collaborating directly with stakeholders to drive business improvements  Ability to think creatively and come to the table with proposed solutions  Ok with working with ambiguity and able to read between the lines   Strong problem-solving and critical thinking skills   Highly organized, detail-oriented, and proactive with strong project management skills  A willingness to operate within gray spaces and a desire to learn business transformation  

 

Technical Skills:  

Advanced Microsoft PowerPoint skills – putting together executive friendly presentations cohesively, depending on the project or audience  Advanced Microsoft Excel skills such as creating pivot tables, v-lookups when analyzing data and being able to tie that analysis back to a business case or results  Develop a compelling storyline for each presentation to convey main ideas and leverage data insights using advanced analytical skills to influence the target audience.  Advanced skills working with data and using data to create meaningful insights  

 

Other Key Experience: 

Comfortable with ambiguity and "can go with the flow"  Ability to work through roadblocks independently  Experience in presenting to senior leaders is a plus   Desire to grow within an organization   Ability to maintain cooperative working relationships with all levels of the organization (associate through SVP) 

Bonus points for these: Preferred Qualifications 

MBA or other advanced degree  Big-4 management consulting experience with Fortune 500 clients   Industry knowledge of all pertinent HR, Payroll and Benefits policies and procedures  Prosci Certification, Adkar Certification or Certified Change Management Professional (CCMP) 

 

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: 

Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights  Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences  Grow your career in an agile, dynamic environment with plenty of opportunities to progress  Continuously learn through ongoing training, development, and mentorship opportunities  Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones  Focus on your mental health and well-being. We are here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another  Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live  Get paid to pay it forward. Company-paid time off for volunteering for causes you care about 

 

What are you waiting for?  Apply today! 

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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