About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. 

 

Madinat Jumeirah, Jumeirah’s mega-resort is home to four ultra-luxurious hotels – 

Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina Al Salam and Jumeirah Dar Al Masyaf – all nestled within 3km of picturesque waterways connected by traditional abras. The megaresort boasts 2km of pristine beach, the award-winning Talise Spa and state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences with unrivalled benefits including a leading conference and banqueting centre. Madinat Jumeirah is also home to over 50 world-class restaurants and bars, as well as a traditional souk featuring Arabian shopping stands, barrows and stalls with a blend of boutique brands, souvenir gift shops, and luxury fashion and jewellery outlets.   

 

About the Role:

An opportunity has arisen for a Butler to join the team of Front Office in Jumeirah Dar Al Masyaf.

Responsible for delivering luxurious and personalized services to the guests in line with Jumeirah standards thus creating a delightful and memorable experience throughout their stay

The key duties of Butler Resources will include:

Develop and maintain an understanding of the brand values, mission & vision statements. Handle guest complaints, requests efficiently and professionally in an appropriate manner.  Maintain and update LQA standards that applies at work. Take personal care to recognize special days of guests such as anniversary, birthday etc. and takes the initiative to provide the guests a WOW experience. Execute other tasks assigned by the superior within the department’s operation and scope of the job. Communicate subordinates, colleagues, and other departments with respect and professionally regardless of how small or big the communication means to be. Promote resort activities to the guests.  Ensure professional attitude towards guests and colleagues at all time To be aware of resorts health and safety procedures and report and potential hazards to the relevant departments if any has been notified 

About you:

The ideal candidate for this position will have the following experience and qualifications: 

Proficient in OPERA/OPERA cloud. Motivated – Must be determined, Attention to detail, Leadership and independent to learn for improvements  Excellent personal presentation with a warm and welcoming personality. Friendly, approachable, and professional. Have a strong eye for detail.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.