Work Schedule

Environmental Conditions

Job Description

The Vendor Management Specialist (VMS) will play a pivotal role in expediting the operationalization of vendors to support clinical trials, especially during trial start-up operations.

The primary responsibility will be to provide comprehensive support to the trial team, particularly the Clinical Trial Lead (CTL), by being the key liaison between multiple stakeholders, and ensuring detailed coordination to support the timely execution of the trial.

The VMS will collaborate with Global Vendor Managers (GVM), sourcing partners, vendors and various internal teams to facilitate comprehensive vendor utilization.

The candidate should act as the primary point of contact between the trial team (CTL/CTM), selected vendor representatives, GVMs, and sourcing partners.

Facilitate clear communication, address open questions queries, and resolve issues promptly to maintain fast start up timelines and smooth collaboration.

Active participation in study and vendor calls is important for effective communication, alignment, and successful project implementation. 

The Candidate will support CTL and Trial Team: Provide dedicated support to the Clinical Trial Lead and trial team by offering timely updates on vendor activities, preparing vital reports, and assisting in resolving operational challenges related to vendors during the lifecycle of the trial. Building and maintaining positive relationships with vendors, encouraging open communication channels and addressing any challenges or conflicts for vendor related project issues.

The candidate should have clinical acknowledge of providing support during the RFP process when onboarding new vendors, collaborate with cross-functional teams to facilitate communication and ensure alignment on trial related activities, timelines and objects, support developing study-specific documentation for vendors, support all vendor start-up activities such as system access, support coordination of vendor kick-off meetings, support development of all related documents and coordinator with vendors to ensure timely availability of training material and supplies.

Ensure standardized KPIs are communicated, supervised, and detailed. Ensure strict adherence to SOPs, GCP regulations regulatory requirements and internal Clinical Trial Protocol protocols throughout the vendor engagement process.

Maintain meticulous records and documentation for audits and compliance purposes. Adherence to government regulations (eg., EMA, FDA, ICH GCP), company SOPs, HTGs, and role specific training.

The role offers an outstanding opportunity to contribute to the success of a sponsor 's clinical trial pipeline by handling vendors and providing support to the Clinical Trial Lead.