Position Purpose

This position, housed in the Center for Advising and Career Services (CACS), supports programming and services that advance the team’s mission to enhance students’ professional development, career readiness, and employment outcomes.

Core Responsibilities

Deliver excellent customer service and create a welcoming environment for Middlebury Institute students, staff, and faculty visiting the Center, including prospective students and employer representatives. Respond to inquiries via phone and email in a professional and efficient manner; convey general student information and refer students to appropriate advisor or contact. Support the Director of Employer Relations and advising team on projects and events, including career fairs. Promote and coordinate events (flyer creation, digital signs, This Week @ MIIS newsletter, room reservations, etc.). Partner with CACS advisors to write and compile student newsletters and plan career workshops. Update Handshake with CACS events, resources, announcements, etc.; troubleshoot login issues. Provide general support including word processing, data entry, database management, social media, etc. Research alumni career outcomes. Interest in training to serve as a peer career advisor, individually and in groups, to provide general guidance on resume writing, interviewing, and other foundational career management skills. Document workflow to train future graduate assistants.

Position Prerequisites

Well-organized and capable of managing multiple projects. Willingness to provide and maintain a high quality of customer service to students, staff, and faculty. Strong communication skills – editing, writing and experience using social media and marketing events. Ability to maintain confidentiality. Experience coordinating and liaising among diverse groups. Comfort with technology: proficient knowledge of Microsoft and Google. Team oriented and positive attitude.

Physical Demands & Working Conditions

Position requires light to moderate physical effort; periodic handling of lightweight parcels or supplies, and ability to work at a computer keyboard for extended periods of time.