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Business Area: Connected Technology

Job Purpose/Mission/Summary

This application Solution Architect role provides technical expertise on Computer Assisted Design tools and support business initiatives for the global Product Engineering teams.   

Key Roles and Responsibilities: Problem definition, evaluation of requirements, solution configuration and validation, functional specifications to deliver new features and user stories. 3rd level assistance in resolving critical production incidents or pain points leveraging the Application Maintenance and Support partner teams. Competencies, Skills, Knowledge and Abilities: Experience with all aspects of NX Team Center implementation including, but not limited to, configuration, programming, system administration and deployment. Good working knowledge of the MS Windows operating system.  MS Windows Server and Linux knowledge a bonus.  Understanding of incident management and having the ability to identify, analyze, and correct issues to prevent future re-occurrences. Skills with writing and maintaining technical knowledge base articles for users and other support staff. Gathering requirements, designing the future state solution, testing, change management and post implementation support.  Advanced troubleshooting skills. Ability to learn quickly. Strong written and verbal communication skills will be necessary to work with US-based counterparts and business stakeholders worldwide.  Flexibility to work with various personalities and cultures. Ability to work a flexible schedule to support North America and Asia. Ability to multi-task and prioritize work. Successful teamwork experience and ability to mentor business and other team members to help them develop their skills and competency.  Education and Experience: Bachelor’s Degree in an Engineering or IT field   Minimum of 6 years of mechanical design and global delivery experience.

You may send your application to recruitment@lexmark.com.

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