Our Mission

The Bay Club Company is much more than a hospitality company.
We provide experiences which celebrate a healthy and vibrant lifestyle.

 

Our Culture

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call them the "Actions We Live By."

 

Our Core Values:

Actions We Live By. It's who we are when we step into our full power.

Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.

Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!

Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it's never about one person--we are a part of a powerful team.

One Team. One Voice. Moving Forward. Together. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.

Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.

 

GENERAL SUMMARY

This position is responsible for creating and serving food & beverages in the Café, maintaining Cafe cleanliness and to provide the highest level of Customer Service and Hospitality.

 

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

 

PRIMARY JOB FUNCTIONS Greet customers as they enter and exit the Café Create and serve food and beverage items Promote daily specials and encourage upgrades to each order Operate cash register, process payments through cash or credit card handling and/or member account charges Café opening and/or closing duties, as required Maintain a clean, safe work environment according to State and Local food safety standards Understand and anticipate the needs of our members and guests; be attentive, listen carefully and follow through; provide exceptional customer service Communicate timely and follow up as appropriate Active participation in events, programs, meetings and training Represent the club in a professional manner through image, dress, communication, and immediate follow through and response Schedule varies and may require weekend and holiday hours, days and evenings