GENERAL SUMMARY
The Server – Restaurant is responsible for serving food and beverages in a restaurant while completing all service standards to ensure prompt and efficient service. 

CORE SCOPE OF POSITION

Takes orders from guests, writes orders down on server pad and enters into Point of Sales (POS) system within prescribed time limit according to Food and Beverage service standards. Describes menu in detail and answers questions regarding menu ingredients, allergens, and preparation. Informs guests on daily specials. Performs on going quality checks with guests to ensure complete satisfaction with their dining experience. Refills drinks, as necessary, and clears any unneeded items off the table (pre-bussing). Anticipates guests’ needs and responds appropriately to guests’ needs through vigilant attention to follow-up. Garnishes and completes dishes prior to serving. Delivers completed items from kitchen to guests utilizing hand delivery service. Performs proper payment procedures and assists with guests’ departure. Maintains complete knowledge of wines, both domestic and international, selection, entrée accompaniment, presentation, and service. Makes recommendations to guest when necessary. Supports other team members by awareness of guests’ needs, outside of their own service areas. Alerts the area servers when guests require attention or provides service to guests when necessary. Practices alcohol awareness and gets manager involved when necessary. Knows the legal drinking age and procedures for requesting proof of age from guests. Complies with company and departmental policies and standard operating procedures, applicable governmental laws and regulations. Understands and practices excellent safety and sanitation procedures. Maintains knowledge of and effectively promotes company services and player’s club program. Ensures that a clean, safe, hazard-free work environment is maintained.  Adheres to all company and department policies, procedures, and standard operating guidelines  Performs other duties as assigned.

STYLE SERVICE COMMITTMENT 
All Team Members commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service that creates an experience our Guests never want to leave. As a Viejas Team Member, your commitment to – and upholding of --- these standards is important and necessary to ensure Viejas is a place our Guests and Team Members enjoy as a place to stay, play, dine and work!

INTERACTION

Interacts with internal and external guests.

SUPERVISION

Does not provide supervision to other team members.