Who We're Looking For We are seeking a highly skilled and charismatic hospitality professional to join our team at The Well Westlake! You will be helping to create a place where our teams are happy at work, a place where we collaborate and care about one another. You will be part of a team that takes ownership and care in creating and delivering a meaningful guest experience. This is a fun and rewarding opportunity! The pace is fast and the standards are high; we offer competitive compensation, medical/dental/vision available for you and your family, discounts at all of our restaurants for you to enjoy! Address (https://www.google.com/search?sca\_esv=28d067ce084b4185&sca\_upv=1&q=the+well+westlake+address&ludocid=17425833481440645103&sa=X&ved=2ahUKEwjJlN3hwsKHAxXaQjABHb2eFkQQ6BN6BAgaEAI): 6317 Bee Caves Rd #200, Austin, TX 78746 What to Expect + Consistent delivery of an approachable refined hospitality experience + Willing to have a flexible schedule + Always attentive to guests and team + Share your thorough knowledge of the food and beverage menu in order to answer all questions from guests and team + Inputs all orders into the POS system accurately + Clear and reset tables when needed + Demonstrate an understanding of our steps of service + Engage in communication and active listening to effectively deliver accurate messaging to both guests and teammates + Perform opening and closing side work + Responsible to monitor, restock, and replenish service item par levels, inventory and supplies + Ensure work area is in compliance with health codes at all times Being Part of the Team + You are constantly in motion + Always smiling, even on the inside + Adapting to changes and adjustments on the fly + Gladly taking responsibility and not leaving it to others + Service is a conversation not a transaction + Not afraid to change or innovate + Committed to learning all about the food and beverage we offer + Comfortable with receiving feedback and brave enough to deliver it + Living in the “We” and not always the “I or Me” + Sometimes being in the weeds and ready to help each other clear a path + You take responsibility and not leave it to others + Genuine care for others + You are kind + You say thank you a lot during your shift You Should Have: + Energetic, outgoing and sincere about providing hospitality. + Experience working in a high volume restaurant and cafe environment + Strong ability to work under pressure while maintaining a graceful, warm presence. + Motivated to continue learning + Maintain an understanding of the proper steps of service required of all FOH service positions + Creating delicious smoothies, bowls, and juices + Prepping our menu offerings with detail and care + A high level interest in wellness and nutrition PHYSICAL AND WORKING ENVIRONMENT: + Must be able to stand or walk a minimum eight-hour shift. + Must be observant and quick to respond to various situations while also multitasking and handling stressful situations. + Must be able to twist, tow (push or pull), reach, bend, climb and carry objects as necessary. + Must be able to lift up to 25 pounds. + Must have excellent communication skills and be able to read, write, speak and understand English. + Must be able to work in a fast pace and high-volume environment in the presence of areas containing high noise levels, bright lights and dust and communicate during this time – sometimes within a small area. + Must be able to work inside and outside at all times of the year as needed, based upon business volumes. PAY & BENEFITS: + $10 per hour plus tips ($20 hourly guaranteed for full time cafe role) + 50% dining discounts at all Nova Hospitality Group locations (The Well, TenTen, Devil May Care, Mayfair) + Wellness Discounts at Black Swan Yoga, Studio Three, and many more + Medical, Dental, Vision benefits for full time employees after first full calendar month of employment + PTO for all hourly associates