Perryville, MO, 63775, USA
4 days ago
Call Center Customer Service
Our client, a leading financial institution, is seeking a Call Center Customer Service Representative to join their team. As a Call Center Customer Service Representative, you will be part of the Credit Card Department supporting customer service initiatives. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a customer-focused mindset which will align successfully in the organization. **Job Title:** Call Center Customer Service Representative **Location:** Perryville, MO **Pay Range:** $15 per hour **What's the Job?** + Provide proactive support and service to customers through effective telephone communication. + Process payments, maintain credit card accounts, and handle online banking requests. + Identify customer needs and provide appropriate solutions to enhance their banking experience. + Resolve service complaints using effective problem-solving techniques. + Support customers with internet banking inquiries and assist with account maintenance. **What's Needed?** + High school diploma or GED; related experience preferred. + Ability to communicate effectively with customers and team members. + Strong reasoning skills to handle various customer inquiries. + Proficiency in using telephone and computer systems. + Willingness to work flexible shifts, including weekends and holidays. **What's in it for me?** + Opportunity to develop skills in customer service and banking. + Supportive team environment focused on collaboration and growth. + Comprehensive training program to ensure your success in the role. + Potential for remote work after training, given suitable conditions. + Chance to contribute to a reputable organization and enhance customer satisfaction. **Upon completion of waiting period associates are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Supplemental Life Insurance + Short Term Disability Insurance + 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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