Hours: 9-5 Medical Front Desk/Call Center LaSante Health Center is seeking a Call Center Representative to join our team. The ideal candidate will possess exceptional customer service skills and play a crucial role in maintaining positive relationships with our patients, ensuring their needs are met. Responsibilities: + Answer incoming calls courteously and promptly, confirming customers' language preferences as you assist them. + Record information accurately into ECW + Provide assistance and information to enhance patient experience. + Serve as a liaison between patients and the health Center, directing calls to appropriate departments as needed. + Assist with additional tasks and projects as directed by supervisor. Qualifications: + Verbal communication skills + Customer service experience + Active listening skills + Computer literate