Lafayette, LA, 70593, USA
2 days ago
Call Center Manager
Call Center Manager Wanted!  Salary + Commission and Overrides $60,000-$90,000 EZ Baths of Louisiana is a 10+ year old multi million dollar Home Improvement company that is seeking a Call Center Manager. We are one of the largest Home Improvement companies in the area with one of the most recognized names in our field.  Your team will have a warm list to call from. We are looking for someone to manage 5-12 callers that are able to set leads for our sales staff. We have over 5,000 warm leads to be called on ! This candidate would also be responsible for overseeing our Internet marketing department as it relates to lead generation with cost and expectations. ESSENTIAL DUTIES AND RESPONSIBILITIES + Develops and manages marketing operating budgets for Telemarketing Dept.   + Ensures effective control of marketing results, and takes corrective action to guarantee that achievement of marketing objectives falls within designated budgets.   + Oversees and evaluates market research and adjusts marketing strategy to meet changing market and competitive conditions. . .   + Guides preparation of marketing activity reports and presents to executive management.   + Establishes and maintains a consistent corporate image throughout all product lines, promotional materials, and events.   + Directs Promotion forecasting activities and sets performance goals accordingly.   + Directs staffing, training, and performance evaluations to develop and control call center and marketing programs.   + Directs market channel development activity and coordinates lead distribution for sales territories with various goals and quotas.    + Coordinates liaison between sales department, marketing and the call center.    + Analyzes and controls expenditures of division to conform to budgetary requirements. .   + Prepares periodic report showing sales volume, potential sales, and areas of proposed client base expansion.   + Reviews and analyzes sales performances against programs, quotas and plans to determine effectiveness.   + Directs product research and development.   + Other duties may be assigned. Skills/Qualifications: Financial Planning and Strategy, Marketing Concepts, Positioning, People Management, Territory Management, Sales Planning, Competitive Analysis, Understanding the Customer, Product Development, Client Relationships, Creative Services You will receive: + Base salary + Bonuses and Overrides   + Room for growth   + Great work environment   + Warm calling material   + Inbound and outbound Please send a resume or call Andy to set up a personal interview (703)980-4118.  Powered by JazzHR
Confirm your E-mail: Send Email