Mount Holly, NJ, 08060, USA
3 days ago
Call Center Manager
We are looking for an Office Manager who can hire, train, inspire and lead their staff to teamwork and growth. Desired Qualities- + Dependable, ambitious, self-directed and desires to grow your skills + Open to learning & inspiring in teaching/training/leading + Caring, helpful, kind and fun; making work enjoyable while still training based on team member's performance + On time, organized and multitasking, team player + Approachable and able to remain calm and decisive especially when leading during high stress situations + Able to effectively think outside of the box + A passion for helping people - both staff & customers + Ability to manage time & think ahead proactively + Technology savvy with a willingness to actively learn new CRMs & train on it + Ability to manage high call volumes, internet leads and call lists simultaneously + Run daily/weekly/monthly reports and track results + Ability to relay messages and handle conflict + Patience, empathy and a positivity that your staff and customers can hear even over the phone. What We bring to the Table for our Team (this means you!) + An environment to grow in with a team and the resources to support you + Health Benefits second to none + Vision & Dental insurance + Customizable to you additional benefits + 401k with a match + FSA, HRA, HSA + Employee Discounts + Paid Time Off, Plus Holidays + Continuing Education always available + Paid Continued training and development + Set schedule + Paid Weekly with direct deposit + Employee Assistance Programs + Legal Assistance + Bonuses and Incentives + Life Insurance & Disability + Family Leave + Company equipment + Company outings + And many more things.... This position is full time with salary and potential for bonuses. Definite ability to grow as the company grows with continuing education provided & available. Prior Call Center Experience required, management experience a plus. If you think working for a company with a great team & a path to continue growing with more support and team effort than you have had before is something you can and want to be a great part of - then Apply Now!! Submit your resume asap. We are waiting to hire a great person and it may be YOU!!! https://www.ondemandassessment.com/link/index/JB-1SRDP3UNV?u=1129408
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