Call Center Nurse
AssistRx
HIRING NOW! No weekends, hybrid/remote opportunities and a consistent set schedule! Benefits and 401k included.
Shift time:
1x 8-5pm EST
1x 11-8pm EST
The purpose of the Call Center Nurse is to provide education and support to individuals inquiring about products/medications supported by Patient Services. The Patient Services Support Nurse will function as a resource for non-clinical associates who triage inbound calls. The nurse will record patient data and follow regulatory requirements. The nurse will also support various programs and initiatives.
*Required to work minimum of 90-120 days on site*
DUTIES AND RESPONSIBILITIES:
Receives and makes calls to individuals regarding assigned disease states supported by Patient Services Supports patients through education and setting of proper expectations of treatment documents all calls to meet the requirements of management, regulatory, and compliance Works on special projects as required Handles difficult patient situations when they arise Performs other related duties as assigned by management
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