Geneva, NY, 14456, USA
1 day ago
CALL CENTER OPERATOR
+ POSITION SUMMARY: + Under the supervision of the Director of Security, operates a Meridian I Telephone System console, performs duties for a 24-hour answering service, paging system, and emergency response center. Carries out general clerical duties. Provides exceptional customer service in a couteous and professional manner. Greets customers consistent with Healing Environment standards. + QUALIFICATIONS: + EDUCATION: + Minimum: + High School Education + Preferred: + Business or Office assistant degree + LICENSE: + PROFESSIONAL CERTIFICATIONS: + WORK EXPERIENCE: + Preferred: + Experience as a switchboard operator + SKILLS: + Minimum: + Requires a sensitive and reassuring approach to patients. + Demonstrated ability to deal with the public in a professional and courteous manner, handle confidential information with discretion. + Ability to perform multiple functions during stressful/busy periods in a calm and professional manner. + Demonstrated ability to enhance the spirit of teamwork through effective role modeling. + Excellent interpersonal skills + Preferred : + Experience dealing with patients and/or emergency situations Salary Range: 17.65-19.50
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