Nauset Disposal is looking for a Call Center Representative to join our team for the summer season in South Yarmouth, MA.

Schedule is Monday through Friday, 8:00am to 5:00pm.

JOB RESPONSIBILITIES:

Serve as point of contact for all internal and external customers (new and existing)Respond to customer and resident inquiries via phone or email for questions related to waste and recycling services, including scheduling and pick upAnalyze account activity and suggest opportunities for service improvements to the customer.Maintain appropriate files and documentation, in accordance with company policy and internal controlsLiaise with internal teams to determine service requirements, resolve problems or complaints.Coordinate drivers according to customer requests

JOB REQUIREMENTS:

1 year of customer service/office admin experienceExcellent time management and prioritization skillsStrong written and oral communication skillsCritical and logical thinking skills

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.