Call Center Representative

$18/hour

Monday - Friday, 8am to 5pm - will rotate Saturdays 9a-12 noon once hired onto company

Are you passionate about helping others and delivering excellent customer service? Join a trusted Siouxland financial institution as a Call Center Representative! In this role, you’ll assist customers over the phone with inquiries, problem-solving, and account support, all while providing professional and friendly service. If you’re detail-oriented, great with numbers, and thrive in a fast-paced environment, we’d love to see you apply!

Responsibilities:

Answer calls for account questions and direct to the appropriate staff for further information. Assist members in filling out forms for services. Assist with debit card ordering and investigating possible fraudulent activity. Maintain file room in an orderly fashion by filing folders daily. Respond to requests for various duties relating to member services. Assist supervisor with data processing functions, paid outs, etc.

Requirements:

High School Diploma or equivalent. Excellent communication skills (written and verbal). Proficient computer skills. Strong attention to detail and organizational skills. Pleasant, enthusiastic personality.

Compensation and Benefits:

$18.00/hour Medical, dental, vision, life, AD&D, Long Term Disability – once hired onto the company – subject to waiting period. Paid Holidays & PTO (based on accrued hour requirements) – once hired onto the company – subject to waiting period. 401k – once hired onto the company – subject to waiting period.

 

For more information, call or stop by our office today.

Our job is to get YOU hired (and it’s free!)

509 Douglas Street | Sioux City, IA | (712) 277-8103

 

Aventure Staffing is an Equal Opportunity/Affirmative Action Employer. A drug screen and background check may be required.